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Excellent support and service. Thank you!
I had an issue with a button not working and they fixed it within seconds for me without me needing to give them any access into my website. Very fast customer service so far!
Great customer support - helped me customize and work out a few tweaks. One issue with cart displaying full price vs. deposit amount, but it's a Shopify limitation and shouldn't be too impactful.
Great interface compared to other pre-order apps I considered. Recommend this choice.
I am very happy with the service so far. I love that they offer onboarding assistance to help set up the app. I met with Jolo and he was extremely effective and efficient. Thank you!
Jolo is the best
Robert was able to fix the issue of Backorder showing up on the product page when a product was out of stock by removing the BACKORER badge. Now the potential purchaser is taken to the order page and then will see that the product is sold out and on backorder...BUT will be presented with the option of providing their email so that we can contact them when the product is back in stock and hopefully complete the sale. So now folks won't potentially just "walk away" and we have no idea of who they are and how to follow up with them. Great job, Robert!
This app has been an amazing addition to our site. It has allowed us to set up inventory that, once out of stock, is automatically converted to pre-order. It helps us clearly communicate lead times to our customers both in the product page and in cart. Most of our products are actually made to order, and we've been able to take numerous pre-orders without issue thanks to this app. Easy to set up, easy to update, and responsive customer service.
Parfait ! de nombreux réglages et le support présent et réactif ! Je recommande
I’ve been using this app for pre orders for over a year now without any issues at all, last night we encountered our first problem after changing our website theme and our pre orders not working, I got in touch with support and it was resolved within 12 hours. Fantastic service.
I met with Jolo for the app demo ad download . He was excellent! Clear, kind and patient. I would recommend the app to other small business owners based on the functionality I am familiar with at this stage. Thanks Jolo!