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I recently installed the app and needed some assistance with adding the pre-order ribbon to my product page images. Andrei responded shortly after I submitted the support ticket and was able to take care of my request promptly. Excellent customer service. So far the app works great. No complaints.
Thank you so much for the awesome review! Happy to be of service and looking forward to seeing your business thrive with pre-orders.
Best regards,
Andrei from Timesact
Great help!
Quick reply and perfect communication !
I recommend.
Easy app to set. Many options for our website.
Love this app! I tried a few others first but came back to this one because it was easy to use and I liked the look of it. I had a small issue with the pre-order banner not showing on all my pre-order product pictures. It alerted me when installing and directed me to contacted their support team which I did promptly. Andrei in customer support responded quickly and with a video explaining everything. Everything is working perfectly now. Top notch customer support! Thank you
Thank you so much for this amazing review! I'm very glad I could help and I am sure our partnership will see us both grow and reach our full potential.
Best regards,
Andrei from Timesact
Customer service is quick and VERY helpful! I was able to contact them and they were able to quickly resolve my issues without me needing to take any action.
Great free onboarding just for installing the app. No need to figure this thing out on your own. A real person will hop on a video call with you to guide you through set up.
The app is very helpful and exactly what I wanted. Top customer service! Was super fast! Love the app!
Love the app, Pam was really helpful and fast. The app helps a Lot to engage with my customers.
Je recommande Timesact, et surtout leur conseillère qui m'a beaucoup aidé. N'hésitez pas si vous avez des questions à les contacter. Ils sont très compétents. Merci beaucoup !
Andrei was top notch support! First time user for this application for my store that has over 6000 products. He helped me to resolve the issue i was having with selecting only certain collections to be mass uploaded. The application works perfect for our needs and their support went above and beyond our expectations.
Thank you for the awesome review! Happy to help and looking forward to some great pre-order sales.
Best regards,
Andrei from Timesact
Yet again very fast reaction and solution of a custom request. Responsive and effective. Special thanks to Robert.