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The support for the app is top-notch and has addressed every minute detail. We at elfbarde.com are eager to see how the app will perform in practice.
Great communication and service from Robert! Thorough and super helpful. Overall great experience with the app and the customer service team.
Jolo was the best support rep I've ever talked to. The first setup call they give you is free and he (in real time) edited my website theme and product pages.
Now there will be NO CONFUSION or angry emails when we do pre orders and clothing drops.
Thanks again!
- Aaron
The Timesact onboarding process was really pleasant and all of the questions I had were concisely answered.
I just started with this app and was able to get started pretty seamlessly. That's great in itself, but what really separates this app is the customer service. Andrei the founder jumped on an onboarding call with me to really help me understand best practices. He even make some customizations for me within a few hours! Great app and I'm sure there are more great things to come!
Jolo hat mir wunderbar geholfen, sehr freundlich und angenehm. Er hatte auch ein unglaubliches Hintergrundwissen. Sehr löblich! Vielen Dank
Jolie was absolutely amazing. Made the onboarding process easy to understand. The app itself is not very complicated if you give it a few minutes of exploration and the YouTube videos make it very easy to follow along and learn without needing too much outside support. I suggest taking to time to utilize the free 30 minute call to get any add all questions answered I. Real time with a visual representation of what to do as you follow along. Absolutely necessary app!
Great App. Very easy to use.
Excellent pricing model (ie: you only pay if it brings you sales).
Simply excellent customer support.
I'll be sticking with it (and i've tried other pre-order solutions).
Thank you for the awesome review! I'm very happy to hear you also see us as long term partners as we do you. Very proud to be a part of your entrepreneurial journey and I am sure we'll grow sales together with pre-orders.
Best regards,
Andrei from Timesact
Customer service experience was incredible. Prompt response time and Miezty was very polite! The app itself is very good and easy to work with. Would recommend
I downloaded this app 48 hours ago and already contacted the team about some custom requests for Pre-Order ribbons on product images. Both times the team responded within minutes and had my request dealt with to perfection in moments. So far I'm really impressed.