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Great product and excellent customer service! Did exactly what we needed it to do! We sell advent calendars so we need this once a year every year and it’s the perfect solution!
They answered my questions, the work they did in my account was done professionally and quickly, and they did follow up communications.
Timesact is a fantastic pre-order and 'restock notification' app. The UI is very simple to understand and works flawlessly. We had some concerns about order management and tags, etc. But after running two major pre-order rounds, we have experienced zero issues.
I'd definitely recommend taking advantage of Timesact's free Onboarding calls. The reps are very helpful and can get the app setup within 30 minutes. Shopify is forcing major updates for apps like Timesact, and the Onboarding rep explained the whole process to me and reassured me that our store and app will continue to function normally.
Timesact is an easy-to-use and great working app. Great customer service - contact and support - 5 stars. Definitely recommends.
Thank you so much for the review! Your store looks awesome and I'm sure you will kill it with pre-orders.
Best regards,
Andrei from Timesact
The support on this app is fantastic. They really go out of their way to offer immediate assistance. So far we have been delighted with the performance of the service and would highly recommend it. Plus we already had one pre-order in our first few days of adding it!
Very easy installation and user friendly. Andrei was very helpful and fixed my issue within minutes!
Thank you for the awesome review! Let's grow sales together with lots of pre-orders!
Best regards,
Andrei from Timesact
An amazing support team that helped with every single request for the integration. I highly recommend it!
The button works well and the developers are so supportive!
Amazing support lead! I had a very specific issue using a customized theme and support offered coding support to create pre-order badges and re-stock notifications. The onboarding session was very informational and educational, I feel comfortable using the app for many clients now. Thanks!
Really good onboarding, the app have a lot of features that are really good but could be a little confusing sometimes, but everything can get solve with customer support, easy to contact them and they are willing to help you in anything you need