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I have just recently started using Timesact and so far the app has been great, but the tech support alone has been worth the price.
I have worked with 3 different people now, and all of them were incredibly helpful and surprisingly quick to respond.
I don't remember everyone's name, but Princess helped the out the most recently and most of my issues were resolved immediately, and the problems that needed more time were fixed within a couple of hours, where other services I have used would take days.
So far so great! I will update again once I have had more time using Timesact!
Timesact has been great and their customer service is like no other - they are on it!
Very happy to have this app to launch my pre-orders and restocks.
STOP!! If you're searching for a pre order app this is it!
I've tried 6+ different ones and finally found timesact version. I was having issues with the install (left over code from the other apps) but Andrei pleasently took care of the issue within a few hours. Thank you so much!
Super fast service, great app, looks and work really well. I needed help changing the "add to cart" to "pre-order" and my question was answered in minutes.
Thank you for the awesome review! Looking forward to amazing pre-order sales and a long partnership.
Best regards,
Andrei from Timesact
Jolo walked me through the Timesact App thoroughly and helped me understand how to navigate it. He was patient with me and very kind when I was confused. I definitely recommend this app to anyone wanting to begin offering pre-orders!
Great app, had something other ones did not - enabled to me use pre-order with subscription products. Customer service super responsive and helpful
Thank you for the awesome review! Looking forward to helping you grow your business for a long time.
Cheers,
Andrei from Timesact
This app has allowed me to launch my store on time due to a delay in stock. It allows pre-orders easily. The support is great, super fast and super easy to work with.
Thank you so much for the kind words! Very glad to help you get started faster on your entrepreneurial journey and looking forward to a great partnership.
Best regards,
Andrei from Timesact
I have used this app for a couple of weeks now and it is the easiest, and cheapest (it's free!) solution for pre-orders I have come across. The developer responded really quickly to a query I had about the app and within a week had implemented a new feature as a result. I look forward to seeing more features added in the future. Thanks!
Thank you for sharing your feedback with us! Our app is better today because of it.
Very grateful,
Andrei from Timesact
Amazing app and superfriendly and fast support from Andrei! Thanks so much! Solved small adjustments to our theme fast.
Thank you so much for the kind words! Very glad I could be of service and looking forward to a great partnership.
Best regards,
Andrei from Timesact
The customer assistance team was extremely patient and very detailed with their solutions. They were very well versed and were able to give the correct instruction and solve the issue. I appreciate the effort and would give a special mention to Angel who was the executive who helped solve my query .