Calificación general
5
Recuentos por nivel de calificación
  • El 99% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
14 de noviembre de 2023

Jolo was wonderful to work with and helped me get my account all set up over a video call!

Let Live Pickleball
Estados Unidos
5 días usando la aplicación
4 de julio de 2023

The Timesact App is exactly what I needed - an easy to set up and use Pre-Order feature.

I had my onboarding call with June, who was incredibly friendly and helped me very quickly fix a couple of issues that arose because of my highly customized theme.

Can definitely recommend this App and superb customer service! 5 very well deserved stars.

Rayas Collective
Alemania
8 meses usando la aplicación
16 de septiembre de 2023

Amazing app, very easy to use. Helpful team! If you have any trouble to set something, they help you right away. I recommend it 10/10

Predire Paris Srbija
Serbia
6 meses usando la aplicación
12 de septiembre de 2023

Stellar service and support! Our Shopify theme needed further customization on the backend in order for the Pre-Order button to function correctly. The onboarding session allowed for this to be done in real-time, as well as testing the functionality of the app. 5-star team and support!

V Coterie
Estados Unidos
6 meses usando la aplicación
Fecha de modificación: 16 de septiembre de 2023

Fast, Reliable and Awesome customer service! The program had a few glitches with my store's theme, but they re-programmed some things on the backend and followed-up with me to make sure everything was working. They even made more tweaks after I told them it was pretty much fixed...above and beyond service :)

Drink GREEN Daily
Estados Unidos
2 meses usando la aplicación
28 de septiembre de 2023

These guys rock! I had a couple of instances where installing other apps interfered with theirs and they fixed it within a few hours. My latest incident was caused by an upgrade in my theme and they took care of it in less than 30 minutes. Best of all, they fixed another issue I had and that was totally unrelated to their app.
A+ support, I strongly recommend,

Sweet Imports
Estados Unidos
Alrededor de 2 meses usando la aplicación
1 de noviembre de 2023

Great app and has great support! Everything has been setup within a minute. Cannot recommend enough!

AddictaLash
Australia
8 días usando la aplicación
22 de febrero de 2024

kudos to her

Atomic Defense
Estados Unidos
15 días usando la aplicación
23 de junio de 2023

Today, Rommel from the support team was very helpful. He took the time to patiently explain how to use the Timesact Pre-Order app, and when we found a few issues during setup, he promptly escalated them and resolved them within minutes. I'm very grateful for Rommel's support and know that if I have any other questions, he and the Timesact support team will be there.

The In Gate
Estados Unidos
Más de 1 año usando la aplicación
30 de octubre de 2023

Jolo was the best support rep I've ever talked to. The first setup call they give you is free and he (in real time) edited my website theme and product pages.

Now there will be NO CONFUSION or angry emails when we do pre orders and clothing drops.

Thanks again!
- Aaron

Wit Disciples
Estados Unidos
4 días usando la aplicación