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It's early day for us using the app. This transition over from another app has been planned for a few months. After experiencing too many issues with our old preorder app, I moved was a must. Preorders play a big part in our business, we needed reliability. Timesact came highly recommended and the reviews speak for themselves. The customer service team have been really helpful in getting us up and running. Very pleased we finally moved to a better app to support us going forward.
The app works great. We needed some support initially to get it up and running and the help is extremely knowledgeable and helpful. We tried other similar apps in the past from competing developers. Some worked but are extremely overpriced. And other apps from other developers would not install on our app at all. This on the other-hand can get up and running and they will help you modify so it works on your theme. It's a great app that's very customizable and you get great support! It's already helping to bring in sales and clarify on pre-ordered items so we don't lose sales. Thank you guys!
Excellent customer in our and very useful app!
The onboarding call with Rommel was great! Very detailed and responded all my questions. I look forward to the opportunities and ideas that I can implement with this app. Than you Rommel.
Pam was great! I needed help setting up my account and she did everything's perfect, great user friendly app and customer service top notch!
Prompt responsive service and knowledgable tech support. The app does what it says it does. Very satisfied.
Even on a Saturday the team were at hand to help me fix some small issues I had. Pam is super responsive and helpful and has a ton of patience! thank you so much for your help.
Needed some help setting up rules within the app. Support was great and did what I needed. I recommend.
Exceptional customer service! Great App! Love the features and how nice it looks on our website!