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I just installed this app and as soon as I started working in it help became available immediately. Love that! I think this will be a good fit for our shop.
Thank you! A pleasure to help and be a part of your business success.
Best regards,
Andrei
I booked this app to pre-book festive hampers.
I have just installed it and it was quite easy. I required support to add the badge for pre-booking as I have customised my theme to some extent.
I was surprised to get it resolved within a few hours. Extremely responsive customer support.
Thank you for the quick resolution. I will update on the performance of the app soon.
Extremely customizable platform with excellent Customer Support and technical staff, quick turnaround for support tickets with resolutions.
I haven't used the app yet but I did my onboarding with Jonathon who explained everything to me. Sometimes, you just want someone to answer all your questions and concerns instead of trying to do everything yourself. Jonathon was a great help and I hope to talk with him again! Thank you Jonathon!!
Customer service was A++ to incorporate the badges into my theme. Quick, responsive and it was working first time.
I had a special request for Timesact. Andrei and his team took the time to listen, qualify the situation and come back with a perfect solution tailored to my need in a very short term.
Thank you for your contribution to Timesact! You have helped us make the app much better and I'm sure many people will benefit.
Best regards,
Andrei
This app is a GAME CHANGER. and Andrei was so helpful in helping customize the settings to our brand and installing things for us. Definitely recommend!
Thank you for the great review! You are very welcome and it was a pleasure talking to you. I feel this is the start of a great partnership.
Best regards,
Andrei from Timesact
Super easy onboarding and helpful personal online video introduction session where you can ask any questions and become accustomed to the admin panel. I'm eager to put this to good use.
The customer service is top-tier. Not only did Andrei quickly respond to my email and fix the small formatting issue we had but he offered to make another custom enhancement just to improve customer experience on our site. Exceptional experience.
Andrei is seriously amazing! He went above and beyond for me, even when my communication turnaround time was poor. He truly is remarkable and made everything match my color palette even though I didn't ask. 10/10 would recommend working with him! He's great - Thank you, Andrei!!!!
Thank you so much for the great review! I simply love your store and am so happy to be supporting your business. Thank you for choosing us as your pre-order partners and looking forward to some amazing pre-order sales for you!
Best regards,
Andrei from Timesact