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Great customer service and quick response. Works well and easy to understand. Easy to update products.
Princess was great! Helped me set up everything and was super responsive to my requests.
We have recently integrated this app onto our website and are very pleased with the onboarding experience. The Timesact support team were very informative and attentive during the whole process. We would recommend Timesact to anybody looking for a pre-order app that's new to Shopify!
Perfect Support, super fast and very helpful. Now the problem is solved and everything is working. I'm very satisfied. Thank you very much.
I needed a couple of customizations, and Andrei was very helpful and added them immediately to my website. So far, the app works great!
I'm leaving this 5 Star review not only because I like how the app was easy to navigate and set up my template, but mostly because the Timesact team were very helpful & professional in helping me with a minor issue with the widget. Thank you Rommel & Andrei for your prompt service and effective communication! I'm very happy
I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect …
This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix.
Highly recommend.
Timesact ist nicht nur kostenlos, sondern einfach und verständlich aufgebaut. Produkte lassen sich manuell hinzufügen, was ein Vorteil gegenüber automatischen, Ki-basierten Apps ist. Bei der manchmal notwendigen Anpassung der Produktübersichten bzw. Kollektionen wurde super schnell reagiert und alles korrekt umgesetzt.
Vielen Dank nochmals und eine klare Empfehlung von uns.
Vielen Dank für die tolle Bewertung! Ich bin jederzeit gerne für Sie da.
Mit freundlichen Grüßen,
Andrei von Timesact
This is an updated review...I needed a little assistance making sure my pre-order was set up properly and my Shopify settings were correct so that everything went smoothly upon launch. Andrei walked me through everything and went above and beyond assisting me. He is prompt, professional, courteous and an absolute pleasure to work with. Very satisfied customer and I highly recommend this app!
Thank you for the awesome review and for choosing us as your pre-order technology partners! Looking forward to working together long-term as our businesses grow.
Best regards,
Andrei from Timesact
Very fast customer support! Same day! Ensured app was fully integrated with Store Theme. Highly recommend.
Thank you so much for the kind words! It was my pleasure to help you on your journey towards what I'm sure will be an awesome pre-order campaign.
Best regards,
Andrei from Timesact