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I just completed my free 1-1 onboarding call and it was incredibly helpful to walk through the app with a specialist. I feel more confident using the features of this app and look forward to testing it with our clientele.
Pam went above and beyond in our setup call! It's been impressive how intuitive the navigation is. I strongly recommend the app!
Really easy to use app. Very user friendly. I opted for a free call just to help with setup to make sure I had everything covered and Pam answered everything and even stayed well over the scheduled time to make sure everything was answered properly. There are many features in the app that are perfect for what I need and it's very aesthetically pleasing. Plus the pricing is very fair. Thank you!
I recently began utilizing Timesact, and it has proven immensely beneficial for managing pre-orders in my store. The level of customer service they provide is exceptional. Feeling overwhelmed is unnecessary; you can easily schedule a call, and they will guide you through any inquiries you may have. Highly recommend.
Needed some help to get this app working exactly the way we wanted it and so contacted Timesact Support. Had a reply within minutes from Miezty who was super helpful. By the following morning the custom changes had been done and were working! Really impressive customer support, the way it should be. Thanks.
I'm really impressed with this App and especially the customer service, it's excellent!
They helped me with a few issues I had in a timely manner and made the entire process extremely easy.
Thank you!
Leslie was cordial and super intuitive with the app. I am continuing to play around with the control panel and interface more and its starting to flow nicely. I would recommend this app to anyone who is looking for a Pre-Order and Restock notification App for Shopify!
This app has everything I need! I love that they have a dual-option for both pre-order and subscribe to be notified so you don't lose potential customers who want to buy, but not buy pre-order. They also have amazing white-glove setup service where you get a 30-min video meeting of them walking through setting up your pre-order campaign with you and they will even offer to do a code cleanup of an previous pre-order apps you've tried. I'd definitely recommend!
What was really helpful was the set-up call at the beginning. We started the set-up and then were able to complete it live with Rommel. We look forward to continue using the app.
I have enjoyed this app. Pre-Orders for online shops and new products is vital. This app is easy install and to use. The support that I experienced was phenomenal. Had a slight issue as all apps do and the live chat support was instant, knowledgeable, patient, and very nice to work with.