Avis (1 731)
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Really helpful customer services over live chat – they helped me to set this app up correctly :) speedy too!
They offer an onboarding call for everyone that downloads the app. I just had my call and it was super helpful. The staff is very kind and responsive!
Highly recommend!
I have used this app and it does seem as though it is the best out of all the others for the price. The only thing that is really missing is the opportunity to write down the expected delivery date when customers purchase
Thank you so much for the great review! I am happy to say that you can add a date both in the pre-order message and the in cart label to inform your customers of an approximate date of delivery. You can also write any other text in there. Happy to assist you personally so we can set it up together.
I hope we will grow sales together for a long time!
Best regards,
Andrei from Timesact
Excellent customer service
Trialling the plug-in but required assistance with a site theme bug. Princess was extremely helpful and sorted the issue very efficiently
Really easy to setup.
Support was instantly available and sorted out the issue i had instantly, very happy with the app thus far.
Timesact dropped into our Shopify theme and looked great. Had a minor technical issue and glad I did because Andrei was sitting right there at the tech support desk and had everything straightened out in minutes via chat. Service like that makes it easy for us to trust Timesact with this crucial site function. Thanks Timesact.
Thank you for the awesome review! Looking forward to growing sales together with pre-orders.
Best regards,
Andrei from Timesact
I installed two apps before I got Timesact to help me take pre-orders. Both had some technical issues so I deleted them right away. I kept checking for another option and found this one. I installed it and everything was easy. However, I noticed my site with some glitches, so I contacted Andrei (the owner) who has a chat option once you install the app. He found some code that remained from the other two pre-order apps that weren't allowing my website to work properly with his. He cleaned it and helped me set up everything I needed and the way I needed to start offering pre-sales. With that customer support, you can't go wrong. The app works great now.
Thank you for the awesome review and for sharing your story to help others! There is always a solution to get everything right again as long as there is great communication and collaboration between the developer and the store owner. I'm very happy to be a part of your entrepreneurial journey and I look forward to your many many pre-order sales.
Best regards,
Andrei from Timesact
Super fast communication and support. Princess, their tech support agent, helped to fix my issue in no time.
Amazing onboarding session. June from your team answered all my questions and helped me set everything up.