Avis (1 482)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
18 mai 2021

These guys are great! The app is simple to install and configure. I cant recommend Timesact enough! I had a small issue with one of the features not immediately working because my theme is custom... but Andrei had i working in a few minutes. The customer service is amazing! Andrei was able to help me with a couple minor formatting requests, and was very responsive to feature suggestions. Also, love the pricing. Full feature free plan for small businesses! I wish more apps did business this way.

Green Element CBD
États-Unis
10 mois d’utilisation de l’application
Kairock Partners SRL a répondu 18 mai 2021

Thank you for the awesome review! You've pointed out something important and very dear to my heart. Our business model is centered around small business. Basically you do not pay us unless you are making sales because we are in this together. So I hope we are able to grow your sales with pre-orders so that we can thrive together. Thank you for letting us be a part of your entrepreneurial journey!

Best regards,

Andrei from Timesact

Modifié le 20 juin 2021

I just recently installed this app and immediately received help when I needed it from Andrei. I was having trouble with the settings, because of previous pre order apps I installed/uninstalled. He helped me every step of the way and we finally got to a solution. Now my item that I put up for pre order is working perfectly! Thank you Andrei for your super fast and amazing help! I HIGHLY recommend this app!

Posh Carbon
États-Unis
10 mois d’utilisation de l’application
Kairock Partners SRL a répondu 20 juin 2021

Thank you for choosing us as your partners in pre-orders! I hope we bring in many sales and continue to grow our businesses side by side.

Best regards,

Andrei from Timesact

8 avril 2021

Excellent customer support making painless onboard. Andrei is super helpful and very engaging with fixing issues for me (even give me suggestions for improvement).

Clarity Tea AE
Émirats arabes unis
10 mois d’utilisation de l’application
Kairock Partners SRL a répondu 8 avril 2021

Thank you for the awesome review! Looking forward to growing sales with you through pre-orders!

Best regards,

Andrei

8 mai 2023

This app has been very helpful for our business and the customer service on all touch points has been exceptional.

Global Tea Hut
Taïwan
10 mois d’utilisation de l’application
Modifié le 31 mai 2023

The app works great with quite a bit of customization available to fit our stores sales needs and color scheme. On the rare occasion I've needed customer support, it has been excellent & pricing is reasonable too! Over the past year they've upgraded the app several times. Most of the changes have been a great improvements in functionality and ease of use.

The Bell Collection
États-Unis
10 mois d’utilisation de l’application
28 juillet 2022

This is 100% the best pre-order app there is for Shopify. The other ones are way too confusing and don't keep their promise for performance. The app makes it very, very easy to set up pre-orders on your site. Also, their customer service goes above and beyond the normal send email never hear back from most apps on Shopify. I 110% recommend this app over the other options and hope this team continues to contribute to the Shopify ecosystem of apps to help retailers :)

mindkee
États-Unis
10 mois d’utilisation de l’application
7 octobre 2023

Jonathan was incredible. My 3pl has spent 2 months going in circles and saying it was impossible and in one hour Jonathan guided me to the perfect solution.

Glow Collection
Australie
5 mois d’utilisation de l’application
14 septembre 2021

J'utilise l'application Timesact. Le support chat est très réactif et compétent, je vous conseille vivement son utilisation.

Popfig'z
France
10 mois d’utilisation de l’application
Kairock Partners SRL a répondu 14 septembre 2021

Thank you for the awesome review! I’m sure the future holds many pre-order sales for you.

Best regards,

Andrei from Timesact

12 septembre 2023

I just finished my setup call with Pam with Timesact (Preorder). I can't even begin to explain the top notch customer service I received along with the extended guided call. Pam went above and beyond for me. Our call that was supposed to be 30 minutes went almost 1.5 hours. She answered every one of my questions and more and was willing to go the extra mile to help me figure out what I needed to make the setup a breeze. If you are not using this app, START TODAY!!!! I will update in a few weeks how it is going, but so far the beginning of the process has been truly amazing!

Don't waste your time or money on any other apps as this one can do it all! You can thank me later! :)

Posh & Personalized 39367
États-Unis
7 mois d’utilisation de l’application
Modifié le 6 octobre 2021

I used this app to set up the pre-orders for the launch of my mental health fashion brand. It was very easy to do and I was happy with the outcome. It would be great if the app could offer partial payments and banners on the collection pages for products but I have been told this is coming in Q1 2022 which is good to hear

h clothing
Royaume-Uni
10 mois d’utilisation de l’application
Kairock Partners SRL a répondu 6 octobre 2021

Thank you for the great review and for choosing us as your pre-order partners! When a user can't wait for a new feature it really feels like we are on the right track and it makes us push extra hard to bring them to you faster.

Best regards,

Andrei from Timesact