리뷰 (1,622)
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평점별
Support was incredible and was able to accomplish everything we needed at 11am on a Monday. Usually you have to wait forever but Johnathan was very responsive and got us taken care of
ENGLISH
I decided to use this app to help us offer a larger variety of sizes. We manufacture swimwear and it is sometime difficult to guess which sizes are going to sell more, then we produce the most common sizes and we offer the remaining sizes on demand or Pre-order with a production delay of a few days. The idea is to offer the best customer service for the best customer satisfaction. The installation had some minor trouble but not even a minute after contacting the support desk, I was in touch with Andrei and Raluca and they assisted me during the setup and were really available at any moment, checking all the details and validating the installation step by step. After a some adjustments, I installed the app in another of our shops.
Thank you Andrei and Raluca ESPAÑOL
Decidí usar esta aplicación para ayudarnos a ofrecer una mayor variedad de tamaños. Fabricamos trajes de baño y en ocasiones es difícil adivinar qué tallas se van a vender más.Producimos las tallas más comunes y ofrecemos las tallas restantes bajo demanda o pre-pedido con un tiempo de producción de unos días. La idea es ofrecer el mejor servicio al cliente para la mejor satisfacción del cliente. La instalación tuvo algunos problemas menores pero ni siquiera un minuto después de contactar con el soporte, estuve en contacto con Andrei y Raluca y me ayudaron durante la instalación y estuvieron realmente disponibles en todo momento, verificando todos los detalles y validando la instalación paso a paso. paso. Después de ajustes menores, instalé la aplicación en otra de nuestras tiendas sin ningún inconveniente.
Gracias Andrei y Raluca
Thank you for the awesome review! I just know we'll make a lot of pre-order sales together!
Best regards,
Andrei from Timesact
I had a problem with my pre order system, I contacted the customer service and the reply was prompt and straight to the point. They provided me different alternatives on how to solve my problem so I could choose the one that better suited my case.
Very efficient, kind and precise. Strongly recommended!
There was an event that did not fit in the cart, but I contacted support and it was completed in a few minutes. I thought the level of support was very high. I was able to respond quickly to inquiries from Japanese sites.
Thank you for the great review! Very happy to support you and your business and looking forward to some amazing pre-order sales for you!
Best regards,
Andrei from Timesact
Mit dem Starter Video-Support bekommt man einen sehr guten Überblick, was die App alles kann. Sehr nett!
Had some initial struggles setting up preorders and back in stock products, so booked my hour introductory zoom call. Jolo walked me through all the options for both, the configuration, the customizations. He was extremely helpful and pleasant to deal with.
I'm happy to see how the Pre-Order option works for us. Jolo was so helpful with getting everything set up and teaching me how to use it for future pre-order items.
This is an absolute brilliant team and they are so unbelievably helpful!
I 100% would recommend every single time
appreciate your guys help
I installed to hopefully encourage buyers for the products that were too expensive for me to keep in stock early on. It works well once you understand the way it functions (I'm not a coder), and Andrei was very thorough and helpful when I was a bit confused.
Thank you for the awesome review! I'm sure you'll get the hang of it in no time and that the app will blow up your pre-order sales. Thank you for working with us!
Best regards,
Andrei from Timesact
I am very impressed with this app and their customer support. I was able to do a Zoom call with Pam who not only walked me step-by-step through how to set up my account, but she actually did it for me in my Shopify store. They have been great to work with!