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The video support/Set Up call was excellent. Jolo took the time to explain the nuances of the app which was useful having not used it before. He answered all questions I had and went above and beyond adding some code to our website to ensure the Pre-Order Banner and message were formatted correctly.
He set up a template and added it to one of our products to make sure it was working and displaying correctly. He also went through the full work flow to ensure all messages were where they should be. Great service all round!
The app is simply excellent. It does exactly what is advertised, and does it really well. I have set everything up in half an hour, and started taking pre-orders right away. The support team is remarkable, not only quickly solved the issue I was complaining about, but also found another issue I forgot to tell them about — very proactive and friendly. And the last but not least: I loved their intro session where they explain you the app and help you set it up, it is just great. All in all, an excellent app and a great team!
Rommel was exceptionally helpful in walking me through how to use the App and answering any questions I had. I would also recommend playing around in the app a little beforehand so you are familiar with how it works.
Wonderful customer service! fixed the problem in a second.
日本語で問い合わせできないのがネックだが、翻訳しながら問い合わせしたところ不具合にすぐ対応していただいた。
Great app, easy to use and efficient support!
Timesact has revolutionized my online store with its effortless discount and pre-order features, but it was Kate's exceptional customer service that truly won me over. Her expertise, warmth, and dedication shone through every interaction, making my journey with Timesact incredibly smooth and rewarding. Kate went above and beyond, ensuring that every question was answered and every need was met with unmatched professionalism and care. It's not just an app; it's a game-changer for your business, backed by a team that truly cares about your success. If you're on the hunt for an app that delivers outstanding results and comes with top-tier support, Timesact is the way to go. Highly recommended!
Support is very knowledgeable, quick and easy to work with. Highly recommended!
Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!
Brilliant app! a little difficult on the UI but managed to navigate it and got lots of help from Princess who sorted out my little bugs!
Would much rather if the products got grouped into selling plans instead of reporting as a whole list, makes it difficult to tweak the plan (have to apply it to each individual line or delete the products and start again!)
Lets see if it drags in the customers now! ;-)