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We've been using this app for a couple months now, and I wanted to wait to leave a review to make sure we didn't have any issues. It does exactly what we needed. We are using this app just to display messaging based on the stock level of the variant selected (to let customers know if something will have a longer lead time). I was surprised how difficult it was to find an app that would do something this simple, when there are much more complicated apps available with conditional logic and such, but was very happy to come across this app. Andrei, the app creator, was super quick to respond when something wasn't showing up correctly for us during initial set up, and he offered to edit the code for us to fix the issue. He also handled this super quickly and followed up to make sure we had gotten it set up how we wanted. Great service.
Thank you for the awesome and detailed review! There is nothing we love more than hearing how the app is making a real impact on your business and is making life easier for you. Your words were a great way to start the week. Thank you!
Best regards,
Andrei from Timesact
It is the customer service for me. Andrei has your time, don't hesitate to book your onboarding session with him . He has customer satisfaction at his heart and that is not so common in our world now.
Awesome! Great app and very easy to use. Really appreciate the quick and helpful support. Received replies immediately. Highly recommend!
Thank you so much! Looking forward to partnering with you on pre-orders.
Best regards,
Andrei from Timesact
Very fast and efficient support! I had a slight problem with this app initially because it doesn't load, but they were able to resolve it immediately.
Thank you so much for the great review! Happy to be of service and looking forward to some great sales for you.
Best regards,
Andrei from Timesact
Awesome app, I've been using it for half a year and the devs continue to add new features. The sliding pricing model is great so that you only pay for what you need and the onboarding call was very helpful, although I did it many months later! Highly recommended for pre-order + OOS notifications.
Does everything we need on our website for product pre order
Support is very prompt and helpful
Highly recommended
The owner of this app is absolutely amazing! He is always there to be helpful in a VERY TIMELY way. It's almost like he is waiting to chat with me! I love the personal attention! I have used the app a few times already. It seems to be working perfectly after I learned that the quantity of the item needed to be 0. I am so thrilled!!!!
Thank you so much for the kind words! It's a pleasure to help you and I hope your sales with us will be amazing.
Best regards,
Andrei from Timesact
Stellar service and support! Our Shopify theme needed further customization on the backend in order for the Pre-Order button to function correctly. The onboarding session allowed for this to be done in real-time, as well as testing the functionality of the app. 5-star team and support!
Jonathan was fantastic and cordial, taking the time to cover the features I could use to handle pre-orders the way I wanted in my store. The app is clean and straightforward and the pricing is a great value for what it brings to help improve my customer's experience. It will also resolve unnecessary confusion around pre-orders and product availability.
Awesome stuff ! Great app to use, customer service is great too! Andrei solved my problems in no time, 11/10 service!! Will keep using