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Pam was such a great customer service! They are quick to respond and help with your needs. The development team is excellent. I would highly recommend this plug in to boost sales.
Jolo was super helpful in our set up call. The program should be helpful for our customers.
I had a great experience, Jolo supported me and walked me through all aspects of the app which made it easy for me to understand all of the functions but also how my business could use them specifically.
Support has been very responsive and helpful with minor issues.
The developers of this app are super nice! I contacted them about an error I got after switching theme, they just solved it for me in 10mins, with some detailed tutorials of how to send collaborative code and accepting request attached. Great work, thanks!
Kate was great! Very valuable onboarding meeting. She came prepared to answer my questions and resolved any concerns on the spot. Great, flexible app that clearly things about the customer needs.
I'm still learning the app, but I can see how impactful it will be for increasing sales and also for making our current customers' lives so much easier! The in-person walk through with Jolo - was amazing! No one does in-person anymore, so this added touch goes along way toward increasing my confidence in using the app as well as leaving me with a very positive feeling about Preorder. I can't wait to dig in and start implementing!
Very fast and efficient support from Jollo. I was able to get a 1 on 1 support session within 2 hours of using the app.
Great customer support - helped me customize and work out a few tweaks. One issue with cart displaying full price vs. deposit amount, but it's a Shopify limitation and shouldn't be too impactful.
Great interface compared to other pre-order apps I considered. Recommend this choice.
Customer service on this app is great! Lots of features that are super customizable. Loving it so far!