Timesact Preorder | Notify Me

Thanks for the help today Andrei! I really like how simple this app is. Looks clean & easy to use... :)

I found this app at random trying to search for features I have been looking to implement into our store for weeks. The first thing I noticed was the review count so I checked the description on what their app accomplishes, I then realized this app is practically every (pre-order) and (back in stock notification) feature I have been looking for All IN ONE. I installed the app and with my accidental feature set up I already started getting orders back to back. The app developers offer a free video / zoom style guided set up and Jonathan was an absolute amazing help, Very inelegant, easy to understand, was able to break down every aspect of their app in which I had questions of in a way I could understand ALL while showing me in real time and helping me with edits and changes to the app and our website. I can continue in this review forever with the brief 1 hour call I had but to sum everything up I ended the call impressed. I have a lot of trust in this company and the app they have developed.

I would totally recommend this app. I needed to set up a Pre-Order quickly so that we didn't lose sales and I found this so easy to use. I manged to set it up, change the colours of the buttons and put banners on my product to go with my theme all by myself (and this is from someone that had to be told how to share my screen!) I found it very user friendly. The only thing I would warn you of is that when you start to put a product on, it is active straight away rather than being de-active and you turning it on. This wasn't too much of a problem for me as I was doing this late at night, but could be a consideration. Just remember to turn it off first.
I booked a Onboarding call as well and I would definitely suggest doing that too. As I am UK based, I had to wait a couple of days to get one that was not in the middle of the night for me but June was knowledgeable, friendly, reassuring and helpful answering my questions and showing me how to change the time to a future date as an alternative to the product being active and gave me a few other pointers. Thank you June!

June was super helpful with our onboarding. Looking forward to using it soon to increase our sales. Thank you.

June did so amazing!! WOW this was the best customer service app I've ever worked with on Shopify!! The onboarding session was so easy... Super happy :D

Le service client au top et très réactif. L'application permet de faire la précommande en fonction de taille et ne pas uniquement au modèle. Très contente

It is truly rare to encounter customer service as good as this app offers. I was able to contact them and chat immediately. I wanted to make a customization and told them I could do it myself if they would just give me some instructions, and they just went and took care of it without me having to do anything. It was like magic! The support from this team is unparalleled.

The team at Timesact has gone above and beyond. June was very helpful with onboarding and troubleshooting. Very pleased with the app so far!

Pam went above and beyond in our setup call! It's been impressive how intuitive the navigation is. I strongly recommend the app!

I just completed my free 1-1 onboarding call and it was incredibly helpful to walk through the app with a specialist. I feel more confident using the features of this app and look forward to testing it with our clientele.