Preorder | Notify Me Timesact
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.616)
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I just started from yesterday, so far so good. Pretty easy to use with the templates and so on
Jolo was friendly and good at explaining things. Just what I needed to get on quickly with my new webshop and start taking pre-orders
Tres bien
Such a great & easy to use app with amazing customer service! 100% recommend! We love it.
CLOUD C A L I.
Thank you for the awesome review! Looking forward to some amazing pre-order sales!
Best regards,
Andrei from Timesact
Super fast -responsive and extremely quick action from the agent Rommel. outstanding service !
Tons of help great app
Perfect
Support réactif en cas de besoin et bonne application.
Jolo y Rochelle me han ayudado a validar que todos estaba correctamente instalado. Muy amables y atentos.
Louie was a great help. He solved my issue quickly and professionally. Thank you.
very helpful staff and easy platform to use, the pricing is adequate for the amount of orders you expect to receive
The best customer service, Rommel was the one who assisted me, and he is quick and efficient!
Kenneth was excellent! thanks for your help.
too many bugs and CTO takes ages to reply
This is sad case of playing the blame game.
An employee of the company deleted all the products added in the app and, instead of taking responsibility or just earnestly asking for help, they claimed the app deleted the products (there is no code functionality like this so it is literally impossible) and there are logs that the person can see and a delete all products action was logged.
While being abusive to staff every other line was about a refund. It would not surprise us to find that this is just the persons MO generally (notice how the review comes not from their main store but the one used for development). There will be no refund as such behavior should not be encouraged as it only hurts decent people and their businesses.
Even if everyone on the team was supportive and friendly and acting in good faith (including our CTO Robert whom you can read about in many of our other reviews to make up your own mind about him) they decided to damage our business with this review.
It stings, of course, but I imagine if you are reading this that you've all sadly had experiences like this with some people.
P.S. We also tried to speak to the owner to clarify any misgivings about this for a few days now but have had no luck. It is an open good-faith invitation, anytime.
support was very helpful and understanding , thank you again jolo, u are the best
I discovered the Preorder app today and was impressed by how quickly I could schedule a call to learn more about it.
Within just a few hours, I was connected with Jolo, who was incredibly friendly and guided me through how to navigate the tool.
The app is very intuitive and promises to be a valuable resource for me as a small business owner to efficiently manage pre-orders for my items.
Easy Easy set up so thankful
Great app, very helpful customer service!
good reliable app with prompt and helpful support.
I want to express my gratitude to Louie for his incredible help. He was not only friendly but also provided fast service. Thanks to him, my issues on the website were resolved quickly. I truly appreciate his support!
Merci beaucoup à Jolo qui travail au support technique pour son temps et ses explications, un vrai plaisir d'avoir eu un échange avec lui.
L'application semble répondre parfaitement à nos besoins de pré-commandes, j'avais une question sur la possibilité de capturer manuellement le paiement après livraison et Jolo à pu me répondre parfaitement :-)
Only downloaded today but after using about 3 different apps prior this was very easy to set up. I could not however work out one small part so I got onto support & they came back straight away & told me how to sort out! So far so good
I just had an absolute pleasure of being in a zoom meeting with Jolo. Jolo did a fantastic job at explaining everything neatly, efficiently and clear. Making sure I was following along and understanding what was happening on his end. Though I knew all of the information due to research, I still found it wonderful how well he quited the features of the app and making sure that was I read about the app was in fact truthful.
Great experience from here and a jolly good laugh as well.
Cannot wait to try the app.
really great assistance provided Louie for helping me setup my preorder products page
There were a few issues upon install but the Support team resolved those quickly and looks like this will be a great option for our store.
Super rapide, très à l'écoute et force de proposition. Je recommande à 100%!!
Good service
Jolo's support was awesome. He is kind and supportive. The app is really easy to use and professional.
Helped me very quickly when needed
I am not going to lie, this app costs more than some of their competitors but let me say this. it's worth every penny cause IT WORKS. I have tried so many pre order and notify apps and they all just fall short. Don't always work or just lack features. This app works so well it's made my life so easy. The support team are amazing, i had a small issue with check out and they fixed it within a few hours. I am so glad i found this app it really has everything. Such a great product!
10/10 SUPPORT. Love Kate and Robert THEY ARE AMAZING THEY ALWAYS HELP. Thank you team, Pre-Order app is the best.
exelente servicio tecnico, buena cantidad de productos que se puede agregar en preventa y con costo cero
Amazing app and very helpful support!
Easy setup, support had me up and running in no time.
My team went through the exploration call and it was a very thorough call. The Timesact representative answered all of our questions and provided great feedback to ensure success with a pre-order campaign to kick off the business! The app ties into shopify shop really nice and is beyond helpful with inventory
Good app, super fast customer service via chat. Good amount of features.
I had an issue with a button not working and they fixed it within seconds for me without me needing to give them any access into my website. Very fast customer service so far!
全てが英語で設定が大変でしたが英訳ソフトがあるのでなんとか理解できます。また、親切丁寧にチャットで教えてもらえました。
また不明な点は、メールでのやりとりになります。
慣れれば、簡単に先行予約などが簡単に出来るのが魅力的です。
I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!
Fantastic support... updated my theme and didn't copy the code over... 2 mins and Rommel had it fixed and working again.