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Only downloaded today but after using about 3 different apps prior this was very easy to set up. I could not however work out one small part so I got onto support & they came back straight away & told me how to sort out! So far so good
It is a bit too soon to tell because we just set it up, however Jolo was amazing! Very thorough and patient. We now know how to operate the set up.
I want to express my gratitude to Louie for his incredible help. He was not only friendly but also provided fast service. Thanks to him, my issues on the website were resolved quickly. I truly appreciate his support!
We are a leather and canvas goods manufacturing and retail business. We produce our goods in small batches, locally, only an hour away from our store. We also do a lot of made to order products, meaning an effective pre-order system is essential to the function of our business so we are able to keep track of our production board and maintain customer satisfaction. I was previously using a different app that regularly broke and it was very difficult to get in touch with customer service, despite paying for this service. Since I have switched, it has been nothing but absolute ease and delight. It was simple to set up, including the guided call which was immensely helpful. I have twice been in touch with their support line twice after the guided call and had someone answer within 30 seconds and had effective, personalised help, including some custom coding put into our theme to ensure the pre-order button appeared correctly. This problem was sorted within 15 minutes of starting a chat, helping out business continue to run smoothly.
Very happy with this app.
The app has allowed us to offer pre-orders on sizes and styles that we don't yet have, and make sure that customers can buy any of our products even if they are out of stock.
Also, devs have been very quick to respond.
We've only had the app for a short amount of time - and everything is working well. Five star review at this time is for amazing and responsive customer service and support - we needed a few tweaks and the fixes were quick and worked perfectly! Thank you Robert and team!
I've been using this pre-order app and I highly recommend it! The user interface is intuitive, making it easy to manage pre-orders efficiently. What really stands out is their customer service; they are responsive and helpful, always ready to assist with any inquiries or issues. This app has streamlined my ordering process and made it a breeze to keep my customers happy. If you’re looking for a reliable pre-order solution, this is the one!
I had a call scheduled with Jolo today and he was incredibly helpful and patient. Walked me through every step of what I needed. Amazing customer service! Thank you.
Jolo was amazing! Very knowledgeable about the product. He was also both personable and professional at the same time which I think is a great quality.
Every time I needed something fixed, these guys were fantastic! I got quick replies, and issues were resolved in minutes. Highly recommend!