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Super quick and helpful support whenever you reach out.

Very helpful assisting us install and adapt the app to our exact need.

really great assistance provided Louie for helping me setup my preorder products page

This app seems to have a great balance between simplicity and customization. I booked the intro call, and my rep, Jolo, was super helpful with walking me through the steps, capabilities and answering all my questions. Thanks Jolo!

What's more, is there's a customer service via Chat which makes me feel confident that I can get the support I need, if I ever get stuck.

I needed some help getting my badge to show on my Collections page, and the response was IMMEDIATE. I had everything fixed and working within the hour. Awesome customer service.

This app gives me exactly what I need. Love the features and setup. Excellent customer service. I had a little trouble at one point in the setup setting with one of the features and I reached out to the support team for help, and they were able to fix my issue and got everything running smoothly so quickly. Definitely recommend.

Jolo and Bridget are awesome. You should give them both a raise and a trip to Bali.

Jolo was incredibly helpful in helping me setup the the app. The app is great ticks all the boxes and I will definately be using and recommending!

Great support from Jolo when getting familiar with the app!

I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact.
I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me.

Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future.

Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!