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I installed the app and needed some help to tweak some settings so as to exactly match my theme's styling. I reached out to support and they responded quickly and provided a fantastic service. They understood my requirements, were conscientious, polite and very thorough. I now have the app set up exactly as I need it. So definitely a 5-star rating is deserved for the app and for the support provided. Now I will just sit back and wait for all of the pre-orders to some though :-)

Great customer service, easy & simple interface, and easy to use. I like how it is charging based on the number of pre-orders you need and can be canceled at any time when you don't need it anymore.

Great customer service and quick response. Works well and easy to understand. Easy to update products.

We have recently integrated this app onto our website and are very pleased with the onboarding experience. The Timesact support team were very informative and attentive during the whole process. We would recommend Timesact to anybody looking for a pre-order app that's new to Shopify!

Great app, great support!

Perfect Support, super fast and very helpful. Now the problem is solved and everything is working. I'm very satisfied. Thank you very much.

I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect …

This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix.

Highly recommend.

I needed a couple of customizations, and Andrei was very helpful and added them immediately to my website. So far, the app works great!

I'm leaving this 5 Star review not only because I like how the app was easy to navigate and set up my template, but mostly because the Timesact team were very helpful & professional in helping me with a minor issue with the widget. Thank you Rommel & Andrei for your prompt service and effective communication! I'm very happy

fabulous customer service ! excellent app!