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Very nice support. Very quick and helpful. They even did a video to show me what I needed to do to fix a problem.
Exceptional service. An app that makes the logistics much easier especially if you are new to Shopify. And the free consulting session on how to use the app was excellent.
Very easy to setup. The support team guided me through the setup, and went through all the features.
Easy to implement, they can just match most the elements to your theme (easy) and they will set it up together with you with a video meeting immediately after you install. I selected and had it running nicely within 3 hours for a presale. Great customer service, nice people and happy to jump in your site and fix anything. Mostly bugless.
Some nice features, like if you have a mixed preorder and in-stock order, they can do a popup that lets them know it wont ship till the preorder is restocked.
Support has been amazing. App is doing every we could ask for !
Kenneth was great! He was friendly, took his time and very informative. I am excited to start using this feature on my store.
The app was soooo easy to set up and use! I didn't even have to watch their training. In addition, I had to contact the support system to get the "Pre-paid" banner across the item picture, and they responded within minutes and had everything set up in a timely manner. I'm so happy I chose Timesact! It has already increased my sales.
Ideal for anyone using a pre-order model, onboarding was a breeze - make use of the ongoing interview in order to optimize your shopify page !
Timesact meets our need for pre-order and their support is super fast in responding to questions and issues. Looking forward to see more features on their roadmap to become available.
Thank you for the great review and for trusting us with your business needs. Also thank you for contributing your ideas on how to improve the app. We hope to be finished with them very soon so as to help you grow further.
Best regards,
Andrei from Timesact
Ottima app e ottimo supporto da parte di Andrei. Li ho contattati tramite chat per risolvere un piccolo problema, mi ha risposto Andrei e ha subito risolto il problema. Grazie mille
Grazie per l'ottima recensione! Siete i benvenuti ed è stato un piacere parlare con voi. Sento che questo è l'inizio di una grande collaborazione.
Cordiali saluti,
Andrei di Timesact