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great app! they help me when i need it even on sundays!
Jolo was extremely helpful explaining how to set up a pre order. He was also able to set it up for me so it is operating before the end of the call.
I was looking for the perfect app to allow my customers to either pre-order out of stock items or get notified when back in stock. I was able to set things up initially, then I needed some help. I scheduled a zoom with support and was able to get an appointment very quickly. Support knew exactly what I was trying to accomplish and got it set up for me in minutes! They were extremely, helpful, competent and friendly! I give this app and their support team 5 stars hands down!
I have had an online store with Shopify for over 2yrs. My live chat with Kenneth from Timesact today is hands down THE BEST customer service experience I have had with any Shopify apps! Not only did he guide me, but he was also able to assist on the backend with IMMEDIATE results.
Jolo helped me complete the setup in minutes! Excellent app and support level..
You can't ask for more! These guys are just the best in their field.
The app looks very well, it integrates almost seamlessly and where it doesn't you have support in a matter of seconds literally.
There is always somebody to answer your questions, solve you problem or if too complex will be passed to the dev team and will be solved 100%.
I highly recommend the app and the team :)
Jolo was amazing! quick, informative, got it done with a smile.
Jolo was very quick to help with troubleshooting and fixing my issues.
Great little app, helpful and fast customer service
The app had a decisive advantage for us If you have different delivery times for products or manufacturers when pre-ordering, you can map this perfectly.
We were able to set everything up very well, but then had a problem with the online display. We contacted the support team by email today and they helped us immediately and solved the problem within a day. The response was so fast and professional that we are delighted. We recommend this app without reservation.