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This app was absolutely perfect for what my store needed. We ran out of product for a 2-3 week gap and this app allowed us to continue to take pre-orders during that time. It is an incredibly simple integration and has a feature that automatically switches to "pre order" when you run out of stock! I will definitely continue using this app and couldn't recommend it more!
Thank you for the great review and for choosing us as your pre-order partners! Happy to see the app providing so much value for your awesome store.
Best regards,
Andrei from Timesact
I recently had an onboarding session for Timesect, an incredible Shopify app that assists with managing out of stock situations and pre-orders on my ecommerce platform. I must say, the experience was exceptional. My support technician, June, was not only extremely helpful but also highly proficient in addressing all my queries.
During the 30-minute session, June went above and beyond to ensure that I fully understood the app's functionalities. She even offered valuable advice on customizing certain features to better suit my specific needs. Thanks to her expertise, the session was more than fruitful.
I truly appreciate the outstanding support I received. Moreover, the payment packages offered by Timesect are quite reasonable, especially if I decide to increase the quantity for my subscription plans. With this app, I feel incredibly supported and confident in managing out of stock situations effectively.
Writing a Mandarin Version (Chinese Simplified) for potential Chinese customers! :) :
评价:
最近我为我的电商平台上的一个Shopify应用程序——Timesect进行了一个培训会议,该应用程序在管理缺货情况和预订方面非常出色。我必须说,这次体验非常棒。我的支持技术员June不仅非常乐于助人,而且在回答我所有的问题上非常熟练。
在30分钟的会议中,June不仅竭尽全力确保我充分理解应用程序的功能,还为我提供了宝贵的建议,以便根据我的具体需求定制某些功能。得益于她的专业知识,这次会议收获颇丰。
我非常感谢我得到的出色支持。此外,Timesect提供的付款方案相当合理,尤其是如果我决定增加订阅计划的数量。有了这个应用程序,我在有效管理缺货情况方面感到极其得到支持,并且对此充满信心。
I haven't started using the app yet but the onboarding process was very helpful and simplified the process of getting everything set up.
Superbe application. Je l'ai installée et prise en main très rapidement et facilement. Le service client est vraiment très réactif, malgré le décalage horaire. Andrei a adapté les badges dont j'avais besoin à ma charte graphique en quelques minutes. L'application s'intègre très bien à mon site sans perte de vitesse ni bug. Je suis vraiment ravie. Merci à toute l'équipe ! Great application! I installed it and took it in hand very quickly and easily. The customer service is really responsive, despite the time difference. Andrei adapted the badges I needed to my graphic design in a few minutes. The application integrates very well with my website without any loss of speed or bugs. I'm really happy! Thanks to the whole team.
非常容易设定和添加产品。如果可以更改字体就更好了。比如说Important Notice上的字体,不能和Theme的字体统一的。但是颜色是可以修改成一样的,所以也不是太大问题。可以设定折扣和full payment或者partial payment。比如说可以设定先付一定比例的定金,然后设计具体日期扣钱,可以指定日期,也可以几天/月后自动扣钱,基本符合了我的需求。暂时还没有订单,希望有订单后更好测试流程和rules。
Onboarding meeting非常有用,June非常helpful。因为我的theme比较多customised,所以需要她来帮忙添加Pre-order的badge在产品页和collection页面上,还有需要提高页面显示速度。June都非常快的解决问题,而且还提供很好的页面和文案修改建议。推荐新用户都尝试一下预约这个meeting。很有用!
Very good support!
Fantastic, easy to use app. The Guided Setup Call is invaluable when setting up pre-order products and email automation. In my zoom with Rommel, he walked me through all of these steps and more. I highly recommend Timesact and the team. If I could give 10 stars for support, I would.
Jolo is AMAZINGGGGGGG!
I am now confident with using the app.
He answered all my questions and set up my products properly on the app.
Customer service A++++++++++
Great support, great app!
I installed this yesterday afternoon and found I had it mostly running to my expectations within half an hour.
When I noticed there was a free 30 minute onboarding call, I booked it and was surprised at how many time slots were available.
Jolo provided excellent support thouought the call and fixed a few things and had a TON of great recommendations. He was friendly, professional and very efficient.
Top notch experience.
This app is lovely and easy to navigate. We primarily use the pre-order function, and Timesact has all the necessary and advanced features available, from an all-around message display and partial payment option to special discounts. Not only was I impressed by the features of the app, but I was also amazed by the customer service. There is a free onboarding session for every new user, and Rommel, the account manager, walked me through the app and patiently explained everything and answered my questions. A live chat agent is also available during regular business hours, which provides significant reassurance in case anything unexpected occurs. Timesact starts charging once you have used up the 10 free pre-orders, which is understandable. After all, every business needs to generate revenue to keep running. The price after the free plan is reasonable compared to other apps out there offering similar functions. The bottom line is, if you are looking for an app that handles pre-orders, back-in-stock notifications, etc., I would strongly recommend Timesact.