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Incredibly helpful. I received help fast, accurately, and was more than willing to find a solution. Solved in mins.
Thank you! A pleasure to help and be a part of your business success.
L'application fonctionne très bien et répond tout à fait à nos besoins ; et l'équipe a été très réactive pour l'adapter à notre thème, je recommande !
Merci pour cet excellent commentaire ! Nous sommes heureux de vous aider et nous nous réjouissons d'une excellente campagne de précommande pour votre entreprise.
Meilleures salutations,
Andrei de Timesact
Great app that does everything I hoped it would. HIGHLY recommend signing up for an onboarding session --- not sure I could have figured out all the functionality without it.
予約販売アプリを探していた所、こちらを見つけました。エディター画面が日本語に対応しており、他の海外アプリに比べ使いやすいです。割引設定も出来るので、探していた機能あるアプリでした。サポートが親切・丁寧です。
バッジの表示と色変えをお願いした所、実装してもらえました。日本語で質問しても対応してくれます。返信と解決がとても早く助かりました。日本からリリースされているアプリより手頃な料金なのも良いですね。
Thank you for the wonderful review and your vote of confidence! We are glad to be your partners and look forward to some amazing pre-order sales for your business.
また、日本の素晴らしいお客様には、日本語でのサポートも提供しています。念のため、翻訳者を使用していますが、アプリの範囲内であれば、お客様の問題を伝え、理解し、解決することに失敗したことはありません。ですから、日本語でのご相談もお受けしております。私たちは、あなたが私たちを選んでくれたことに感謝し、感謝しています。
Best regards,
Andrei from Timesact
The onboarding process was really informative and detailed. I feel confident about setting up my products for Pre-Order and Restock. Also, I appreciate that there are tutorials that I can refer to if I need help in the future.
I am writing this immediately after having taken advantage of my free video chat with Johnathan to help me set things up. I had a bit of a unique situation that he was extremely helpful in assisting me with navigating, even venturing out into an entirely unrelated app as it needed to interface with Timesact. Over the course of an hour he very thoroughly explained each one of my options and was extremely patient in repeating himself when I did not understand something the first time. The app itself seems to function precisely as I need it to and the backend offers a lot of flexibility when it comes to payment and any other factor you can think of. In my experience so far, I would highly recommend this very thoroughly designed app for functionality of course but also because I have not thus far received customer support at such a high level from any other app I have used. Thanks a lot Johnathan, I hope Seal Subscriptions compensates you accordingly!
Guy's I could not figure this app out, so instead of deleting the app, I got in touch with support and Andrei got in touch thru Instagram (cool) and walked me thru and it looks great. Thanks' Andrei
Thanks for the review! Looking forward to growing sales together with pre-orders.
Best regards,
Andrei
Wonderful experience! Was fairly easy to set up and when I ran into difficulty, the founder was right there to chat with me and offered me guidance, going above and beyond to deliver an exceptional experience. So happy I found this app! Looking forward to integrating it on our store for the long-term.
Thank you for the awesome review! I love your long term perspective because I share it. Here's to a great long-term partnership!
Cheers,
Andrei from Timesact
I am using this app in a fairly basic way - simply for pre-orders at the moment. That being said, it does exactly what it claims and was extremely easy to set up. Within 3 hours of it being set up I received my first pre-order so I'd say I anticipate it being a success. I also want to thank support who responded to my request for assistance with the badging in such a timely manner (especially considering I'm in Australia and they are in the US!). Absolutely brilliant service. Keep up the awesome work!
Thank you for the great review and for sharing your experience with me! I'm very happy the app is already doing it's magic for you and I am sure this is just the beginning of an awesome partnership.
Best regards,
Andrei from Timesact
Perfect onboarding session with June. It was incredibly helpful to have to onboarding session. I thought I know how to use the app properly and yes for the start it was good but June helped me to get all of the potential out of it. Thank you so much!