Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
11 januari 2024

Great app and great customer support. Thank you.

LUCYD EYEWEAR
USA
2 månader användning av appen
1 mars 2024

Great app, great support!

Morrocco Method International
USA
9 dagar användning av appen
15 januari 2024

Jalo was wonderful. Solve my problem within minutes. Very cheerful, a throwback to how customer service used to be. Good job!

The Black Powder Movement
USA
Ungefär 12 timmar användning av appen
5 mars 2024

Great and fast service! Works perfectly. Very happy.

Maj Accessories
Danmark
Ungefär en timme användning av appen
12 januari 2024

Very happy with Timeact's support. Quick and thorough!

BLMBRG
Storbritannien
9 månader användning av appen
17 november 2023

We are really loving this app so far! As a small business focused on sustainability and quality, we make everything in small batches. We do have a production schedule, so we know what items will be completed soon. Timesact has allowed us to offer the Pre-order option to our community, so they can see the expected shipping date and order confidently, rather than waiting and wondering whether the item might be available, and when!
The support is top notch-- Jolo helped me during my setup call, and he was very nice and helpful, adjusting the code in Timesact so that the buttons would look right. I had a question about applying a Shopify discount a few days later, and the customer service was so helpful-- I even got an email from the CTO which I thought was a very impressive level of care.
My only feedback is that the text the app puts on the site is not automatically translated by Shopify's translate & Adapt, and they don't currently have a multilingual option. Its not a big deal, I just put the preorder message in both English & French, but something to be aware of so you know what to expect!
Overall thrilled with the app and the support, and would recommend!

BEDI Studios
Kanada
Ungefär en månad användning av appen
1 februari 2024

customer support is great and quick response. Thank you!

JTCWHOLESALE
USA
Ungefär 22 timmar användning av appen
18 januari 2024

I just installed the app and was having some issues setting it up. i set up an appointment and was support walk me through the whole process and explain everything to me.

SMW Fashion
USA
Ungefär 3 timmar användning av appen
21 december 2023

great support system! easy to use as well!

Renée
USA
3 månader användning av appen
29 december 2023

Easy setup, excellent support to optimize the app for a 5/5 star experience

Backgammon Galaxy
Danmark
15 dagar användning av appen