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The customer service is a-mazing! The chat is not robotic but an actual human who can help and take action right away. Love this app and the team behind it.
Great customer service! I was having a problem with pre-order badges not showing up and Pam fixed it right away for me!
I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect …
This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix.
Highly recommend.
I had a great experience, Jolo supported me and walked me through all aspects of the app which made it easy for me to understand all of the functions but also how my business could use them specifically.
Pam was such a great customer service! They are quick to respond and help with your needs. The development team is excellent. I would highly recommend this plug in to boost sales.
Jolo was very helpful and supportive in every step of the way. Made things easy to understand and follow through. Thank you for your patience, during the first call to understand my needs and then to provide a solution. Am grateful Jolo. Thank you.
So far this app is working great! Very easy to use and set up and customer support has been amazing - we highly recommend it!
This app is extremely easy to use, I booked a 30 minute introduction/talk through call and Kairock was so helpful! He explained the app thoroughly, I have a lot of confidence in using this on my shopify store.
Great app, but not only that the support received is excellent. Immediate help and everything is done for you without questions. 'Princess' in particular is a great asset to the company. Thank you once again.
It is very useful if you need to set preorder items in your website. In my case I needed help and the team provided it with amazing resolution.
Thank you team!!