Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
18 augusti 2022

The App is brilliant and the support team is on their toes to help you solve any issues you face. Totally happy with the app and support.

Frosein Foods
Indien
9 månader användning av appen
Kairock Partners SRL svarade 18 augusti 2022

Thank you so much for the kind words! Looking forward to a great pre-order campaing together.

Best regards,

Andrei from Timesact

Redigerat 5 januari 2024

The team at Tmesact and the Pre-order app were always quick to respond to my questions and their service helped us with our inventory and sales needs. It was a great addition to our Shopify store.

TreePeople Store
USA
8 månader användning av appen
Redigerat 25 maj 2022

We needed a quick solution for letting people know that certain items were pre-order and after trying several different apps that didn't work well, we found Timesact Discount Pre-Order and our experience has been PHENOMENAL. Since we have a custom theme, we required some assistance from the developer to integrate a few additional features and they responded IMMEDIATELY, ON A SUNDAY, and had fully implemented the additional features into our theme WITHIN A FEW HOURS! The developers behind this app are AMAZING and take help requests very seriously! This has been the best app experience I've had in over 5 years of using Shopify Plus. These guys are PROS! I like that the app is not over complicated. You don't need 200 sets of settings and features to provide a seamless pre-order experience for users. I like their simple approach to pre-orders. It's exactly what we needed and so far we're receiving significantly more pre-orders with this app than with the other methods we've used in the past. We've also seen customer complaints/cancellations go from about 30% on pre-orders to essentially zero. UPDATE: We'd noticed our "add to cart" button section was loading slow, and after speaking with Timesact support, they immediately looked into it and it turned out that the code from the old pre-order app (from a different developer) was still in there. Timesact actually fixed something that another uninstalled app had broken. They are an amazing developer to work with. I have never received such fast and excellent support in my entire life!

Vera Shop
USA
8 månader användning av appen
Kairock Partners SRL svarade 8 februari 2022

Thank you so much Jason for this wonderful review! It took me some time to gather my thoughts and reply because this is now my #1 favourite review of all time :). When you're building any piece of software every day is filled with doubt if what you're doing is right or wrong, helping people or making their lives more complicated needlessly but once every so often you get to read how you're genuinely helping someone and that's the greatest feeling in the world. I'm sure that with your feedback and support we can do even better and build a tool that lives up to your amazing words. Thank you for taking a chance on us!

Best regards,

Andrei from Timesact

10 mars 2023

The app works amazingly. But more than that, their customer service is top of the line. Recommended 100%!!

BAUTISMO
USA
8 månader användning av appen
24 juli 2023

I really like this app and how very automated it is. Easy to use. User friendly. Onboarding session helps a lot and makes the use of the application easier.

Lavvish FiT
USA
6 månader användning av appen
14 september 2022

App works well, support is responsive and helpful. Prices are fairly competitive with other apps for the value. Would recommend.

BlackBlitz Airsoft
Kanada
8 månader användning av appen
8 juni 2023

The onboarding session was very helpful ! The person why assisted me was very nice and listened to all my questions and answered them one by one !
Hope to enjoy your app and grow my store thanks to it !

TheDressLab
Frankrike
8 månader användning av appen
30 september 2021

This app definitely helped us to increase our sales! It allowed us to continue selling our products without inventory and assured our customer that our item is Pre-order. Aside from the wonderful app, Andrei is very helpful to us. He's very patient to assist us in setting the App. Thank you so much!

The Fret Wire
USA
8 månader användning av appen
Kairock Partners SRL svarade 30 september 2021

Thank you for the kind words and support! I've pumped that the app is providing value to your business and I look forward to a long partnership that will help both our businesses grow.

Best regards,

Andrei from Timesact

3 maj 2023

Really great Onboarding Session!!!! Thank you so much for your time and patience with the training.

Shop With LaQuita
USA
8 månader användning av appen
26 mars 2023

Great app and awesome customer support. Our customers are using the pre-order function and I'm about to set up the back in stock function after understanding the app a lot better with my onboarding session.

Page&Co.
Nya Zeeland
8 månader användning av appen