Helhetsomdöme
5
Antal per omdömesnivå
  • 99 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
25 april 2023

Merchant in Germany here in the apparel and fashion. I have been using Timesact app since around 2 weeks now for use-cases Pre-Order and Back in Stock notifications. I am quite thorough when testing an app and I am very impressed with Timesact. Here in detail my excellent experience so far:

- The onboarding session is definitely a value-adding benefit. I allowed myself some days to test the app before having the session, so I could bring questions to the onboarding session. June was the person onboarding me - very friendly and very professional. I have a highly customized theme and for this reason I found some things that didn't work completely out-of-the-box (mainly badges and position of texts in the product and collection pages). This was solved in a couple of hours after the onboarding. 5 stars here.

- As I prepared to go-live with the Pre-Order for many products, some more little bugs were found (again, because my theme is highly customized and not because the app has issues). I used the in-app chat to report the issues and got immediate feedback on the chat from Miezty. Also extremely friendly and professional. As the issues had to be solved by development, Miezty passed the information to them. Once again, a couple of hours later I was getting an e-mail from Robert informing me that the issues were fixed. 5 stars here.

- The video tutorials are very content relevant, straight to the point and very helpful. 5 stars here.

- The app offers many use-cases (not only Pre-Order) but I find it also easy to use and easy to find our way around it. Before shooting anything to support, I usually search on the tutorials if there is anything regarding the topic I need - usually there is and my questions are answered there. 5 stars.

- I find the pricing very fair. Very flexible, especially for a small merchant like me. And especially when you are trying out Pre-Orders for the first time and you have no idea of how many you will get - you don't have to commit from the beggining with the expensive prices of some other similar apps, running the risk of paying heavily just to find out you get a couple of pre-orders. 5 stars also for the price structure.

I can only recommend this app.

Rio Martina
Tyskland
8 månader användning av appen
17 oktober 2021

App does what it is supposed to do (and more), is easy to use and has very responsive support. Everything you can ask for.

Walksey
Polen
8 månader användning av appen
Kairock Partners SRL svarade 17 oktober 2021

Thank you so much for the awesome review! We're very grateful you've chosen us as you pre-order partners and will work hard to keep you growing.

Best regards,

Andrei from Timesact

20 mars 2023

Great app! I had an issue with pre-order working on my site and Jomar fixed the issue within minutes, great customer service!

BE CURLY
Australien
8 månader användning av appen
20 juli 2022

Excellent app, easy to use, and the support has been fantastic in helping me get everything set up - I am already seeing the benefit of the app in sales.

Contempo
Storbritannien
8 månader användning av appen
Kairock Partners SRL svarade 27 juli 2022

Thank you so much for the great review! It's a joy for us to see cool people succeed. Best part of the job really :).

Best regards,

Robert from Timesact

7 februari 2022

Andrei did everything to help me get the app up and running. Our theme was a custom one and he made sure everything worked. Major Props!

Urban Traveller & Co.
Filippinerna
8 månader användning av appen
Kairock Partners SRL svarade 8 februari 2022

Thank you so much for the great review! I look forward to your pre-order campaign and a long lasting collaboration between us.

Best regards,

Andrei from Timesact

23 maj 2021

This app is absolutely amazing. The developer Andrei did customizations for us on the spot. Highly reccomend.

Heimdall's Workshop
USA
7 månader användning av appen
Kairock Partners SRL svarade 23 maj 2021

Thank you for the awesome review! Your store is off the chart cool and I'm very glad to be a part of your entrepreneurial journey. I hope your sales will explode with pre-orders.

Best regards,

Andrei from Timesact

3 februari 2023

Excellent customer service from Jomar. He fixed the product badge for us in just few minutes. App is working great and helps us get Pre-Orders for items in transit. It is highly recommended.

Fansee Australia
Australien
7 månader användning av appen
8 juni 2023

Great app, very intuitive.

Incredibly helpful and informative onboarding session.

Definitely recommend the company and the app!

TMBstore
Storbritannien
7 månader användning av appen
16 augusti 2021

Pretty clever little app. It's helping us book pre-orders on a very popular product that was out of stock due to supply-chain problems. Very handy.

Whitaker Brothers
USA
7 månader användning av appen
Kairock Partners SRL svarade 16 augusti 2021

Thank you for the great review! Looking forward to some amazing pre-order sales and a long lasting partnership.

Best regards,

Andrei from Timesact

5 april 2022

I used this app to gain sales before my stock had arrived. I really found it easy to use and gave me exactly what I needed. When I ran into an issue, Andrei the founder was so fast to help me, a great appreciation for that! Definite thumbs up!

Dress & Dare Lifestyle
Sydafrika
7 månader användning av appen
Kairock Partners SRL svarade 5 april 2022

Thank you for the great review! It was my pleasure to assist you today and I'm very grateful for the opportunity to play a small part in your store's success. Looking forward to an awesome pre-order campaign!

Best regards,

Andrei from Timesact