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Princess went above and beyond to help me resolve the pre-order button not working. Hands down 5-star Customer Service. Give her a raise!
We installed this app and it did exactly what we were looking for. We had a few issues with how the text looked on our site, and Andrei immediately went into our site and corrected it. Not only is this app a perfect tool, but their customer service goes above and beyond to make sure everything is working properly. Highly recommend going with Timesact for your pre-order needs.
Thank you for the great review! Very happy to support you and your business and looking forward to some amazing pre-order sales for you!
Ottima app, gestisce i preordini e i Back in stock, assistenza precisa e puntuale, rispondono subito tramite mail, ottimo in tutto.
We had a bit of issue with the pre-order badge, Andrei from the support team was efficient and helpful.
When you get the founder to offer assistance, then you know that you are in the best of care! This app has solved all my worries with opening a new store and trying to make sure that I can provide the best customer service. Since installing the app a few weeks ago, we have been able to process preorders seamlessly, leaving the customers very satisfied! Thank you for a great addition to my store!
Thank you so much for the amazing review! Looking forward to some incredible pre-order sales for your business.
Best regards,
Andrei from Timesact
Angel did a excellence job in solving the problem. Angel emailed me to make sure everything was working.
Thank you so much for the great review! Very happy I could help.
Best regards,
Angel from Timesact
I just installed this app and as soon as I started working in it help became available immediately. Love that! I think this will be a good fit for our shop.
Thank you! A pleasure to help and be a part of your business success.
Best regards,
Andrei
I booked this app to pre-book festive hampers.
I have just installed it and it was quite easy. I required support to add the badge for pre-booking as I have customised my theme to some extent.
I was surprised to get it resolved within a few hours. Extremely responsive customer support.
Thank you for the quick resolution. I will update on the performance of the app soon.
The application is very easy to set up. The layout of the buttons needs to be changed depending on the website, but if you contact a support member, they will make the layout as requested.
Extremely customizable platform with excellent Customer Support and technical staff, quick turnaround for support tickets with resolutions.