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We had a bit of issue with the pre-order badge, Andrei from the support team was efficient and helpful.
I just installed this app and as soon as I started working in it help became available immediately. Love that! I think this will be a good fit for our shop.
Thank you! A pleasure to help and be a part of your business success.
Best regards,
Andrei
I booked this app to pre-book festive hampers.
I have just installed it and it was quite easy. I required support to add the badge for pre-booking as I have customised my theme to some extent.
I was surprised to get it resolved within a few hours. Extremely responsive customer support.
Thank you for the quick resolution. I will update on the performance of the app soon.
Just installed and had their team walk me through it on a 30 minute call. Super easy and clean install. Also their team members are super helpful and well versed. Was able to answer all my questions.
Extremely customizable platform with excellent Customer Support and technical staff, quick turnaround for support tickets with resolutions.
I haven't used the app yet but I did my onboarding with Jonathon who explained everything to me. Sometimes, you just want someone to answer all your questions and concerns instead of trying to do everything yourself. Jonathon was a great help and I hope to talk with him again! Thank you Jonathon!!
Customer service was A++ to incorporate the badges into my theme. Quick, responsive and it was working first time.
I had a special request for Timesact. Andrei and his team took the time to listen, qualify the situation and come back with a perfect solution tailored to my need in a very short term.
Thank you for your contribution to Timesact! You have helped us make the app much better and I'm sure many people will benefit.
Best regards,
Andrei
The application is very easy to set up. The layout of the buttons needs to be changed depending on the website, but if you contact a support member, they will make the layout as requested.
This app is a GAME CHANGER. and Andrei was so helpful in helping customize the settings to our brand and installing things for us. Definitely recommend!
Thank you for the great review! You are very welcome and it was a pleasure talking to you. I feel this is the start of a great partnership.
Best regards,
Andrei from Timesact