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We have been using this app for over a year now. I am not a techy kind of person and a lot of this stuff straight up scares me. The set up of this app was painless. I had a conference call and my hand was held through the initial process. Over the year a few things popped up I needed to change things or something didn't work after an update to our theme. In both cases support was super easy and VERY helpful. I feel confident that using this app was a great decision and has made it possible to pre-order products without confusion or hassle for our customers.

Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!

We are a leather and canvas goods manufacturing and retail business. We produce our goods in small batches, locally, only an hour away from our store. We also do a lot of made to order products, meaning an effective pre-order system is essential to the function of our business so we are able to keep track of our production board and maintain customer satisfaction. I was previously using a different app that regularly broke and it was very difficult to get in touch with customer service, despite paying for this service. Since I have switched, it has been nothing but absolute ease and delight. It was simple to set up, including the guided call which was immensely helpful. I have twice been in touch with their support line twice after the guided call and had someone answer within 30 seconds and had effective, personalised help, including some custom coding put into our theme to ensure the pre-order button appeared correctly. This problem was sorted within 15 minutes of starting a chat, helping out business continue to run smoothly.

Only downloaded today but after using about 3 different apps prior this was very easy to set up. I could not however work out one small part so I got onto support & they came back straight away & told me how to sort out! So far so good

Finally a Shopify app that doesn’t disappoint! It’s user friendly and has been a game changer for my custom, made-to-order business. The customer service is fantastic! They resolved my issue within a few hours, and I was back up and running. Time is precious, and this app delivers. Highly recommend

I want to express my gratitude to Louie for his incredible help. He was not only friendly but also provided fast service. Thanks to him, my issues on the website were resolved quickly. I truly appreciate his support!

Very happy with this app.

The app has allowed us to offer pre-orders on sizes and styles that we don't yet have, and make sure that customers can buy any of our products even if they are out of stock.

Also, devs have been very quick to respond.

I've been using this pre-order app and I highly recommend it! The user interface is intuitive, making it easy to manage pre-orders efficiently. What really stands out is their customer service; they are responsive and helpful, always ready to assist with any inquiries or issues. This app has streamlined my ordering process and made it a breeze to keep my customers happy. If you’re looking for a reliable pre-order solution, this is the one!

We've only had the app for a short amount of time - and everything is working well. Five star review at this time is for amazing and responsive customer service and support - we needed a few tweaks and the fixes were quick and worked perfectly! Thank you Robert and team!

Jolo was amazing! Very knowledgeable about the product. He was also both personable and professional at the same time which I think is a great quality.