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Merci à Kenneth pour la mise en place de la solution et le réglage de certains paramètres.
Had an introductory call with Jolo who was fantastic with helping me set everything up, answered all my questions and really went above and beyond to get everything exactly as i needed it, thanks Jolo!
Robert, the CTO, has gone above and beyond in assisting with custom CSS changes - all whilst I was on the free plan no less! Having also tested other Preorder apps such as Notify!, so far I would say this is the best option including the high threshold for preorders and most of all, the personable assistance they provide.
Princess provided excellent customer service. She was incredibly helpful and addressed my concerns quickly. I couldn't be happier with the support I received. Thank you, Princess!!
Amazing app and amazing support :) I highly recommend them to anyone wanting an app that works well. I have used them for our store and am extremely satisfied with how it works.
There were some things with my theme that needed modifications and they were all done by them.
Really like the app and super fast and attentive support.
I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!
Very prompt support even on the weekends. And because of giving permission to access parts of the backend of my site, they were able to guide me through each step and find a workaround where my custom coding had complicated things. Good customer service is so rare these days, it deserves to be celebrated!
very quick response and keen to help.
The app works great. But what is very special is the customer service. They are very quick at dealing with questions, and they go one step further in helping. Amazing.