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Very prompt support even on the weekends. And because of giving permission to access parts of the backend of my site, they were able to guide me through each step and find a workaround where my custom coding had complicated things. Good customer service is so rare these days, it deserves to be celebrated!

I am very happy with the service so far. I love that they offer onboarding assistance to help set up the app. I met with Jolo and he was extremely effective and efficient. Thank you!

I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!

Great app, very helpful customer service!

works great

Fantastic support... updated my theme and didn't copy the code over... 2 mins and Rommel had it fixed and working again.

Look its a great app but its a bit expensive when you start get to the higher levels.

Good app, super fast customer service via chat. Good amount of features.

Had a very time efficient and effective call with Jolo. He walked me through the new selling plan I needed and how to set it up for any future pre order campaigns. We also went over the additional email to the customer confirming their pre-order and the estimated shipping date.

Great Customer Service.

Easy setup, support had me up and running in no time.