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I was looking for a Pre-Order solution and decided to download Timeact. I found the app to be very intuitive and was able to set up my Pre-Orders fairly quickly and easily. I decided to enroll in the free onboarding session that would take place the following morning just to ensure I didn't miss anything in the set up process, and to get any advice from the Timesact team in best practices. The rep, Rommel, was so amazing in helping to answer my clarification questions, he ended up coding a few items so that my Pre-Order banner showed up correctly, and made suggestions and recommendations to consider as I planned future products. He even explained the pricing structure which was not very clear to me in the app.
Overall, I'm super happy with the app and look forward to leveraging it for my business!
I had such great customer service from Princess, who was so quick at responding to my request. They fixed the issue I was having so fast and I was really looked after from start to finish. Would highly recommend! Great customer service and great app. Thank you Princess :)
I have literally tried different types of pre-order apps. Some of them bugged my website (still trying to fix it on their end). Once I downloaded this app, it was very straight forward. Great for starting up businesses. And I was help immediately when I was looking for color change and word changes. 100% satisfied with customer service. Super kind. And definitely will continue using this app! Thank you!
Thank you so much for the awesome review! Happy to help and looking forward to an amazing pre-order campaign for your store.
Best regards,
Andrei from Timesact
just started using the app, it looks great and Andrie made it look even better within minutes. Due to the shipping and raw material delays I am sure we will need this app more than ever.
Thank you for the great review! I'm sure you have many pre-order sales coming your way soon.
Best regards,
Andrei from Timesact
I love this app so much!! Customer service is amazing too! If you need help don't hesitate to book an onboarding call with their team, it is FREE, and they have walked me through the app, and now I'm all set! I highly recommend trying this out, their team is very knowledgable and even helped me with other things in my store!!!
I just had my onboarding call with June. She was very pleasant and helpful. The service and interface seems user friendly. I look forward to exploring and making the most of Timeact!
Ho contattato l'assistenza via chat e ha risposto Andrei, molto disponibile per trovare una soluzione alla mia richiesta. Ha risposto molto velocemente.
Grazie mille per la fantastica recensione! Sono molto felice di essere stato d'aiuto e non vedo l'ora di realizzare grandi vendite in pre-ordine per il vostro negozio.
Cordiali saluti,
Andrei di Timesact
Excellent onboarding and very thorough walkthrough! I almost didn't sign up for the onboarding call, but I'm so glad I did!
Would highly recommend the onboarding session. Answered all of my questions and did a run through in real time. really helpful.
Easy app to use and customise too.
Great app! Easy to install the customer support helped me troubleshoot an issue I was having with my theme. Highly recommend!