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Amazing support lead! I had a very specific issue using a customized theme and support offered coding support to create pre-order badges and re-stock notifications. The onboarding session was very informational and educational, I feel comfortable using the app for many clients now. Thanks!
I chose Timesact as a preorder app based on the reviews and am very glad I did. The app is fairly straightforward to use; however, I discovered that given my custom store template the pre-order button was appearing only on product pages and not the home page. As other reviewers mentioned, Andrei is incredibly responsive. After setting up an onboarding call, Andrei arrived prepared to talk through a solution, oriented me to the app features I had not yet used, and provided clear instructions for next steps. The custom implementations were complete and functional within a few hours of our call. As a free plan user this is exactly the kind of support that would make me want to upgrade!
Andrei was the reason why I purchased this app!
The app worked OKAY like the others but Andrie customized the app just for my website immediately!
Thank you so much! I'm excied to get more sales through this app!
Thank you for the great review and your vote of confidence! We are also excited about your future pre-order sales. I'm sure they are right around the corner because your website is gorgeous.
Best regards,
Andrei from Timesact
Awesome app and suuuuper fast customer service!
Would definitely recommend and have tried a few different apps, this is def the best one. So fast and easy to set up! The preorder discount option that is included is awesome.
These guys are awesome. I have the pleasure of working with Andrei on our site. We sometimes now have issues with parts showing up on time, so we have implemented the app using "backorder" rather than pre-order. Looks good and the customer service is top notch.
Thank you for the awesome review! We're very happy to keep you selling when out of stock and looking forward to keep strengthening our partnership.
Best regards,
Andrei from Timesact
Easy to set up and easy to manipulate. When I had questions or concerns the customer service was quick and very thorough. Definitely recommend.
App molto utile per la gestione delle scorte dei prodotti. Di facile utilizzo. Ottima anche l'assistenza.
I use this app to set up my Pre-order items and it performs exactly how I expect. The app is very easy to use and the customer service is amazing. The team went above and beyond to assist. Highly recommended!!!
Thank you for the wonderful review! Looking forward to some great pre-order sales for your store.
Best regards,
Andrei from Timesact
I just started using this app but it has all the functionality I was looking for! they were extremely quick and helpful with customer support, fixing an issues I had within a few minutes.
Incredible support. Very responsive and quickly solved my problem. I had initially downloaded a different pre-order app and the customer service was terrible / took too long to address my problem so I deleted and found Timesact instead. They were so helpful and the app works perfectly. Highly recommend!