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Andrei was willing to go above and beyond for my inquiry and was incredibly helpful and timely. The app has been really easy to navigate thus far, and I'm excited to use Timesact | Discount Pre-Order for all my future pre-order collections.

I tried a few apps before landing on Timesact. The app interface is the best of the bunch, and the customer service was super fast, even over holidays and weekends. They solved the issues quickly, and we were up and running.

The App is brilliant and the support team is on their toes to help you solve any issues you face. Totally happy with the app and support.

We needed a quick solution for letting people know that certain items were pre-order and after trying several different apps that didn't work well, we found Timesact Discount Pre-Order and our experience has been PHENOMENAL. Since we have a custom theme, we required some assistance from the developer to integrate a few additional features and they responded IMMEDIATELY, ON A SUNDAY, and had fully implemented the additional features into our theme WITHIN A FEW HOURS! The developers behind this app are AMAZING and take help requests very seriously! This has been the best app experience I've had in over 5 years of using Shopify Plus. These guys are PROS! I like that the app is not over complicated. You don't need 200 sets of settings and features to provide a seamless pre-order experience for users. I like their simple approach to pre-orders. It's exactly what we needed and so far we're receiving significantly more pre-orders with this app than with the other methods we've used in the past. We've also seen customer complaints/cancellations go from about 30% on pre-orders to essentially zero. UPDATE: We'd noticed our "add to cart" button section was loading slow, and after speaking with Timesact support, they immediately looked into it and it turned out that the code from the old pre-order app (from a different developer) was still in there. Timesact actually fixed something that another uninstalled app had broken. They are an amazing developer to work with. I have never received such fast and excellent support in my entire life!

App works well, support is responsive and helpful. Prices are fairly competitive with other apps for the value. Would recommend.

Incredible and timely service! I messaged at 6am my time not expecting a response for hours but I was responded to within minutes! And they were so incredibly helpful and told me how to get the desired outcome. Highly recommend!

The app works amazingly. But more than that, their customer service is top of the line. Recommended 100%!!

ONE OF THE BEST APP IVE EVER INSTALLED ON MY WEBSITE. GOOD CUSTOMER SERVICE, THANK YOU!

love it! support is perfect and helped me in a very efficient way. Will be using this app from here forward

This app definitely helped us to increase our sales! It allowed us to continue selling our products without inventory and assured our customer that our item is Pre-order. Aside from the wonderful app, Andrei is very helpful to us. He's very patient to assist us in setting the App. Thank you so much!