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Timesact support was outstanding and got me up and running and through a couple of technical hurdles with my Shopify Theme to get the Pre-Order product working perfectly. Great company to work with!
App still misses some features, however, it is a very useful add-on and the live support is really good. They answered all of our questions immediately, they fixed all our issues and went above and beyond to help us out. Thanks Adrei!
Thank you for the great review! Very happy to assist and looking forward to some amazing pre-order sales for your business.
Best regards,
Andrei from Timesact
I had some questions in applying and customizing this app, and Andrei really went above and beyond helping to make it all work out perfectly!
Thank you for the great review! It was a pleasure chatting and happy you're off to a great start with your pre-order campaign.
Best regards,
Andrei from Timesact
Lots of individual options that you can set for each product if needed which is great! Easy to use and support is excellent!
Thank you for the great review and for choosing us as your pre-order technology partners!
Best regards,
Andrei from Timesact
This app was absolutely perfect for what my store needed. We ran out of product for a 2-3 week gap and this app allowed us to continue to take pre-orders during that time. It is an incredibly simple integration and has a feature that automatically switches to "pre order" when you run out of stock! I will definitely continue using this app and couldn't recommend it more!
Thank you for the great review and for choosing us as your pre-order partners! Happy to see the app providing so much value for your awesome store.
Best regards,
Andrei from Timesact
Superbe application. Je l'ai installée et prise en main très rapidement et facilement. Le service client est vraiment très réactif, malgré le décalage horaire. Andrei a adapté les badges dont j'avais besoin à ma charte graphique en quelques minutes. L'application s'intègre très bien à mon site sans perte de vitesse ni bug. Je suis vraiment ravie. Merci à toute l'équipe ! Great application! I installed it and took it in hand very quickly and easily. The customer service is really responsive, despite the time difference. Andrei adapted the badges I needed to my graphic design in a few minutes. The application integrates very well with my website without any loss of speed or bugs. I'm really happy! Thanks to the whole team.
Fantastic, easy to use app. The Guided Setup Call is invaluable when setting up pre-order products and email automation. In my zoom with Rommel, he walked me through all of these steps and more. I highly recommend Timesact and the team. If I could give 10 stars for support, I would.
Jolo is AMAZINGGGGGGG!
I am now confident with using the app.
He answered all my questions and set up my products properly on the app.
Customer service A++++++++++
We were looking for a Pre-Order app for an upcoming launch of a new product and contacted Shopify. They recommended 3 apps and we're glad one of them was Timesact as their features, 5-star rating, and 800+ reviews made our decision very simple. Also, Timesact offered a 30-minute live on-screen setup and Q&A and no one else did! We had less than 3-days to get our Pre-Order Offer up on our site and thanks to Rommel at Timesact, who was outstanding during the live setup, our Pre-Order was up on our site in less than a day. Thanks to Ronnel and the Timesact Team they receive our 'Platinum 5+ Rating'!! Highly recommend Timesact to anyone. Thank you Timesact.
Before Timesact, there was no solution for having a pre-order automatically turn on when stock hit 0 with product pages that were mostly built with PageFly. Luckily, Timesact's customer service and engineering team is amazing and were able to make it happen for us. The app works perfectly and is exactly what I wanted. They essentially custom built us a mod of their software. That is above and beyond customer service. Highly recommended.
Thank you for pushing us to innovate! Very soon all our other customers will have your advanced features as well so you really helped the community as well.
I hope we will add a lot of value to your business and work together for a long time.
Best regards,
Andrei from Timesact