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Free onboarding session is a must. Didn't take a full hour, host (June) was very patient with my questions and walked me through every option or setting feature I had a question about.
Don't skip, the free video session.
We are just starting up our business & website and needed to set up pre-orders. I looked at a number of different apps on the app store and landed on Timesact because it looked easy to use and had great customer support. After adding it to our store, I can confirm that it is extremely user-friendly! I also reached out to them so I could get a badge added to our photos, and Andrei was super quick to respond! He explained everything step-by-step, quickly added what we needed, and followed up to make sure we were happy with it. I highly recommend this app!
Miezty helped us to customize the app the way we wanted. It looks amazing and is working great. We are very happy.
Timesact has been a revolutionary addition to my Shopify store. The app’s smooth integration and intuitive design have streamlined our pre-order process, allowing us to better plan and execute sales strategies with ease.
Key Points:
Effortless Setup: Rommel from Timesact provided exceptional onboarding support via Zoom.
Customizable: Tailored pre-order settings match our store’s needs perfectly.
Expert Support: The customer service was personalized and incredibly helpful.
The level of personalized care and expert advice provided by the Timesact team, especially Rommel, has been impressive. Their dedication to ensuring a successful setup and launch has been instrumental in optimizing our pre-order operations.
I'd confidently recommend Timesact to any Shopify retailer looking to simplify and enhance their pre-order system.
I just started using this app and it is good so far. The best part is the free one-on-one demo that they provide. I had Jolo and he was so patient and great. He answered all of my questions in a clear and concise way!
very good app, and very good support, we have a multilanguage store and the company customized the app with tranlsations. thank you again!
Thank you so much for the great review! Looking forward to working together long term!
Best regards,
Andrei from Timesact
We needed a pre-order option for our customers, since we sell food products and season products, it helps us keep everything fresh. Timesact provided everything we wanted and more. Not only was installation easy, managing the products we assigned to pre-orders was fast and with good customization options out the gate, with more features on the way. We are running a theme that has quick add buttons, one message to Andrei and he sorted out all the coding for the app to recognize our themes feature, all while keeping theme code changes to minimum and properly documented. Thank you Andrei and Timesact.
Thank you so much for sharing your experience with us! Always happy when the app is providing value to a great business and when I get the chance to assist to make things work even better.
Best regards,
Andrei from Timesact
Simple et avec un SAV très sérieux
Great app and has great support! Everything has been setup within a minute. Cannot recommend enough!
Exceptional onboarding experience with Rommel, and the app checks all of my pre-sale and back-in-stock needs.
I was looking for a singular app that would allow me to do pre-sale/pre-orders and communicate that an item was back-in-stock, without having to install multiple apps to do that. Timesact is precisely what our business/brand needed.
The app is user-friendly and the onboarding session (it's free btw) with Rommel was courteous, friendly, knowledgeinformative and we even used the session to set up one of my products for pre-order and demonstrate how the app would perform for our products from an end to end perspective.
Kudos to the Timesact team for such an awesome app and for having the right customer experience and engagement touchpoints.