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very quick response and keen to help.
They are absolutely amazing! Louie was such a great help in setting us up and explained everything well. They are really supportive and we appreciate that! Thanks so much again.
⭐️⭐️⭐️⭐️⭐️ - We've had this app for a long time and would give it more stars if we could. The functionality helps us to manufacture in small quantities and ensure customers are informed about their pre-order. However, the customer service is why we wanted to write a review today. As every Shopify user knows, a new Shopify theme update can cause some code to go wonky (technical term). We always reach out to the team before publishing a new theme or update to ensure the code will work. They're online, friendly, and fast. Try this app, you won't be disappointed.
great help from Louie in the team. Excellent service :)
Hi
The best support, I spoke with Kate and she described how the app works and helped us customize the app to our store design. Thank you! Highly recommend
Best wishes
Intuitive and easy to use application. Very good customer service.
I've tried a few pre-order apps, and this one is the most user-friendly. The support team responds very quickly and helped us solve the UI display issue. The technical skills of the support team are impressive.
Super fast and knowledgable support! App seems comprehensive and great value for money !
I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact.
I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me.
Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future.
Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!
Customer service is great! Very fast at replying and no other issues. They definitely know what they are doing and it's great to easily communicate with someone with knowledge in a timely manner.