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Amazing app and amazing support :) I highly recommend them to anyone wanting an app that works well. I have used them for our store and am extremely satisfied with how it works.
There were some things with my theme that needed modifications and they were all done by them.
Really like the app and super fast and attentive support.
I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!
very quick response and keen to help.
The app is really versatile. I can adjust my subscription according to what I need and scale it up or down. All the features are pretty useful - from pre-order, back-in-stock notifications. I recommend new users to get on their guided setup call because they will guide you through their dashboard and show you what can be customised to improve your customers' experience. Overall, very happy with the app and their support.
Very prompt support even on the weekends. And because of giving permission to access parts of the backend of my site, they were able to guide me through each step and find a workaround where my custom coding had complicated things. Good customer service is so rare these days, it deserves to be celebrated!
The app works great. But what is very special is the customer service. They are very quick at dealing with questions, and they go one step further in helping. Amazing.
App is very easy to use. Customer support is top notch. Highly recommend.
Very good app. Set up was straightforward and without issues. We had an excellent onboarding call with Jolo and he was able to show us extra features and functionality we hadn't considered. We're just getting started with the app, but so far it's exceeding expectations. Happy to recommend.
It is a bit too soon to tell because we just set it up, however Jolo was amazing! Very thorough and patient. We now know how to operate the set up.