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I just completed my onboarding session with Jolo. The process was straightforward. Jolo explained concepts clearly and I am confident that this app will boost sales and improve my customers' experience at my store.
Pam was awesome!! She took her time and made sure I understood all of the features and how to use them. She was very polite and considerate. I hope to get her again if I ever have questions.
Timesact has a very user friendly interface so it took me very little time to get used to the layout and insert the features I'd like to use with my Shopify account. I did encounter a bug concerning the pre-order function, but I scheduled a free website test call and got the problem fixed within 20 minutes! Jolo was my support contact and he's amazing. Very helpful and friendly to talk to! I'm very satisfied with Timesact and can't wait to use more of their features :)
[UPDATE] Very well designed app. App does a lot of things without custom coding other apps can only do with custom coding that would take forever to get implemented. Definitely one of the very well-thought-of app! Would highly recommend! Jolo from customer support was awesome as he helped and guided me through a couple of very useful functions.
[OLD] Super fast customer support and reasonable pricing for functions the app provides! Love how you can customize each products for pre-order, back in stock, etc.
Amazing! So helpful and went through the details in detail which was so handy! Highly reccomend
Amazing app! It was pretty easy to set up, and I love the fact that you can adjust your subscription according to your needs. Support is very quick to respond and goes the extra mile to ensure that the app is working for you (thank you, Pam!)
We haven't used the product yet, but the service from Jolo was great! Thank you for your help setting us up
Jalo was wonderful. Solve my problem within minutes. Very cheerful, a throwback to how customer service used to be. Good job!
THIS is the app you're looking for to help with managing pre-orders, back in stock and coming soon items. The support is fantastic, plus the free setup call is amazingly helpful. Thank you!
I'm still learning the app, but I can see how impactful it will be for increasing sales and also for making our current customers' lives so much easier! The in-person walk through with Jolo - was amazing! No one does in-person anymore, so this added touch goes along way toward increasing my confidence in using the app as well as leaving me with a very positive feeling about Preorder. I can't wait to dig in and start implementing!