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The support team deserves special mention. They’re responsive, knowledgeable, and always ready to help. This app has made it easy to manage pre-orders and more. Highly recommend it to any Shopify store owner!
Exceptional Pre-Order Support and Service!
I recently started using Kairock Partners SRL for managing pre-orders on my Shopify store, and it’s been a game-changer. I encountered a challenge while a customer from another country was trying to place an order, so I reached out to their live chat for help. Louie, the support rep, connected with me quickly, listened to my issue, and even accessed our account to fix it within minutes. The super-fast and efficient customer service exceeded my expectations, especially with an international customer on hold. Highly recommended for anyone needing reliable pre-order management and outstanding support!
The app helped us a ton and the customer support was excellent. Couldn't have asked for anything better!
We've been using the app for several weeks now and are very happy with how well it works. The customer service has been incredibly helpful and even managed to ensure the app works seamlessly when discount codes are applied.
Very easy app to install and use. It does a great job of walking you through the process. They also offer free set-up assistance, and they are very accommodating. I got to work with Jolo - who was super friendly and knowledgeable.
Great customer service! Solving a problem through the chat was quick and easy. App works greta and it does what's needed :)
Awesome support. Very proactive, logged into my account and fixed the problem immediately for me. Would highly recommend this app just for the support. It's a real human who communicates properly and proactively.
The app is excellent and has made our lives easier but the real positive for us has been the support we receive whenever we have question or need assistance is some way. Highly recommend
We haven't tested the app yet - but support is awesome. They helped us st up everything so fast. I also love that all texts are translatable
amazing customer support! really helpful and got on a call with me to troubleshoot instantly my issues. I highly recommend this app!