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Great support, great app!

I installed this yesterday afternoon and found I had it mostly running to my expectations within half an hour.

When I noticed there was a free 30 minute onboarding call, I booked it and was surprised at how many time slots were available.

Jolo provided excellent support thouought the call and fixed a few things and had a TON of great recommendations. He was friendly, professional and very efficient.

Top notch experience.

This app is lovely and easy to navigate. We primarily use the pre-order function, and Timesact has all the necessary and advanced features available, from an all-around message display and partial payment option to special discounts. Not only was I impressed by the features of the app, but I was also amazed by the customer service. There is a free onboarding session for every new user, and Rommel, the account manager, walked me through the app and patiently explained everything and answered my questions. A live chat agent is also available during regular business hours, which provides significant reassurance in case anything unexpected occurs. Timesact starts charging once you have used up the 10 free pre-orders, which is understandable. After all, every business needs to generate revenue to keep running. The price after the free plan is reasonable compared to other apps out there offering similar functions. The bottom line is, if you are looking for an app that handles pre-orders, back-in-stock notifications, etc., I would strongly recommend Timesact.

I have been looking to add Pre-order option to my store for awhile now and after looking around I saw many businesses very positive experiences with this app, so I decided to give it a try and I'm so glad I did! I reached out to Support in order to get my customized theme to work with the pre-order badge and Andrei quickly helped me out. Great customer support! App is easy to use with options that meets my business needs. App also included a link to tutorial videos that were very helpful. Thank you Timesact and Andrei!

Before Timesact, there was no solution for having a pre-order automatically turn on when stock hit 0 with product pages that were mostly built with PageFly. Luckily, Timesact's customer service and engineering team is amazing and were able to make it happen for us. The app works perfectly and is exactly what I wanted. They essentially custom built us a mod of their software. That is above and beyond customer service. Highly recommended.

Incredible customer service. Super responsive team. Developer was quick to help us work through a glitch on how sale and compare at prices were showing for pre-orders when inventory hit zero. App works beautifully. Highly recommend.

I understand the app a couple of days ago, and so far it is doing what it says it can do. Support from Andrei was fast and excellent, very helpful and highly recommended.

This is the first time that I needed to download & get set up with an app on my own. It was so easy to do! I needed a little help being new & Andrei was so quick to get me what I needed. Would definitely recommend!

Really great app. Does exactly what it says and is really easy to use. Andrei has been super helpful throughout! Highly recommend,

Very useful app and amazing support. We had an issue, but the support team has helped to fix it. Reccomended!

I run my business based around pre-sales, and this is the perfect app. It's simple to set up and use, it works perfectly, it's priced fairly, and it has all the features I'm looking for. However what really made this app amazing is the customer service. Andrei has been nothing short of amazing. I've had multiple times where I've reached out to him with questions and he has gone above and beyond, answered very promptly.