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This app functions exactly like I had hoped. I’ve tried two other pre-order apps, and they were missing some of the features that I find absolutely critical for my business. Not only that, any issues that I’ve had, their customer support is fast and efficient. Highly recommend.

Amazing experience working with Jonathan! So friendly, knowledgable, and willingness to help with any and everything!

I recommend him 100x over!

Jonathan is the best!

Amazing customer support! Very responsive over email, chat, and they even hop on Zoom calls to walk you through set up and troubleshoot any questions. App is flexible, so you pay for what you use, and can downgrade when you don't need the features. Incredibly satisfied with this app.

Kate was an amazing Support !! She was fixing all the issues i had and answering all the question. Thank you !!

Jolo helped me set up and I found the support fantastic. The personal touch of a video call to help me set up was great and I no longer feel daunted by trying to set this up on my own. Thank you!

Very fast and efficient support from Jollo. I was able to get a 1 on 1 support session within 2 hours of using the app.

We are really loving this app so far! As a small business focused on sustainability and quality, we make everything in small batches. We do have a production schedule, so we know what items will be completed soon. Timesact has allowed us to offer the Pre-order option to our community, so they can see the expected shipping date and order confidently, rather than waiting and wondering whether the item might be available, and when!
The support is top notch-- Jolo helped me during my setup call, and he was very nice and helpful, adjusting the code in Timesact so that the buttons would look right. I had a question about applying a Shopify discount a few days later, and the customer service was so helpful-- I even got an email from the CTO which I thought was a very impressive level of care.
My only feedback is that the text the app puts on the site is not automatically translated by Shopify's translate & Adapt, and they don't currently have a multilingual option. Its not a big deal, I just put the preorder message in both English & French, but something to be aware of so you know what to expect!
Overall thrilled with the app and the support, and would recommend!

There's a reason Timesact has so many positive 5 star reviews - their customer support is unparalleled. They are so quick and responsive and helpful, especially as we're about to launch a new theme and wanted to make sure the process would be seamless with our pre-orders for when we publish the new site. Highly recommend :)

This was truly a great experience. I have been shopping PreOrder apps and this is the best to date. Jolo made the experience worth it. he is a great instructor, very informative and very helpful in getting the product integrated into the store. I look forward to more developments from this company

I am writing this because I would like to support their business after the video call. The customer service is amazing.
I am starting a small apparel e-shop site and wanted to add the pre-order option before the actual delivery.
If you download the app, it will allow you to schedule a private 30 min video call so they will walk through and help you set up what you need. I normally get confused easily but It's very simple.
The adviser was very helpful, patient and productive!!
I HIGHLY RECOMMEND!!!