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I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact.
I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me.
Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future.
Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!
I received fantastic service from Princess who was so quick to respond and helped me immediately. Thank you!
Extremely fast and super helpful customer service!
Jolo was super helpful with getting the finer details of the set-up right for us.
We are only just about to start using the app, but so far it has been really straight forward and clear.
There were a few issues upon install but the Support team resolved those quickly and looks like this will be a great option for our store.
I've tried a few pre-order apps, and this one is the most user-friendly. The support team responds very quickly and helped us solve the UI display issue. The technical skills of the support team are impressive.
Great app and amazing support, especially Princess. Thank you.
Plug in works exactly as desired and they have quick and great customer support to resolve any issues
I was looking for the perfect app to allow my customers to either pre-order out of stock items or get notified when back in stock. I was able to set things up initially, then I needed some help. I scheduled a zoom with support and was able to get an appointment very quickly. Support knew exactly what I was trying to accomplish and got it set up for me in minutes! They were extremely, helpful, competent and friendly! I give this app and their support team 5 stars hands down!
This app gives me exactly what I need. Love the features and setup. Excellent customer service. I had a little trouble at one point in the setup setting with one of the features and I reached out to the support team for help, and they were able to fix my issue and got everything running smoothly so quickly. Definitely recommend.