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Tellement satisfaite du service à la clientèle!
Nous avons eu une problématique, causée par un autre app. et l'équipe de Timesact à répondu sur le champ à notre question, a réglé notre problématique très rapidement, nous a donné des conseils sur l'optimisation que nous pourrions faire avec le logiciel, et ils ont pris le temps de comprendre nos besoins futurs afin de voir ce qui serait possible comme amélioration. Une très grande écoute, une rapidité d'exécution et une ouverture d'esprit. J'ai adoré mon expérience via leur service à la clientèle, je recommande!!

I have only had this app for one day, but I can say now the app and the team are amazing! I would highly recommend this app to anyone that needs a quick and easy preorder solution and there are also many other features I will be using soon!

Most importantly, the FREE Onboarding Call was an excellent touch, any bugs were fixed and my site was even sped up for me by June. Great stuff and I hope this is the start of a long term relationship! :)

FANTASTIC onboarding experience. Just that fact that they're willing to spend 30 minutes going through all my questions with no guarantee that I'll ever even be a customer is awesome. For that reason alone, I will be using Timesact for my store's preorder campaign. The fact that the app itself is simple to use and fulfils all my needs and then some is just a plus. ;)

The customer service team is nice and helpful. Andrei responded my request and solved the problems in a very efficient way. I am now enjoy using this app in my web-shop. Thank you!

Funktionalitet och service kring appen är grymt bra! Att allt är automatiserat och bara läggs på varje produkt känns väldigt enkelt. Tack Andreis för super hjälp när det behövdes!

Andrei was willing to go above and beyond for my inquiry and was incredibly helpful and timely. The app has been really easy to navigate thus far, and I'm excited to use Timesact | Discount Pre-Order for all my future pre-order collections.

I tried a few apps before landing on Timesact. The app interface is the best of the bunch, and the customer service was super fast, even over holidays and weekends. They solved the issues quickly, and we were up and running.

The App is brilliant and the support team is on their toes to help you solve any issues you face. Totally happy with the app and support.

We needed a quick solution for letting people know that certain items were pre-order and after trying several different apps that didn't work well, we found Timesact Discount Pre-Order and our experience has been PHENOMENAL. Since we have a custom theme, we required some assistance from the developer to integrate a few additional features and they responded IMMEDIATELY, ON A SUNDAY, and had fully implemented the additional features into our theme WITHIN A FEW HOURS! The developers behind this app are AMAZING and take help requests very seriously! This has been the best app experience I've had in over 5 years of using Shopify Plus. These guys are PROS! I like that the app is not over complicated. You don't need 200 sets of settings and features to provide a seamless pre-order experience for users. I like their simple approach to pre-orders. It's exactly what we needed and so far we're receiving significantly more pre-orders with this app than with the other methods we've used in the past. We've also seen customer complaints/cancellations go from about 30% on pre-orders to essentially zero. UPDATE: We'd noticed our "add to cart" button section was loading slow, and after speaking with Timesact support, they immediately looked into it and it turned out that the code from the old pre-order app (from a different developer) was still in there. Timesact actually fixed something that another uninstalled app had broken. They are an amazing developer to work with. I have never received such fast and excellent support in my entire life!

App works well, support is responsive and helpful. Prices are fairly competitive with other apps for the value. Would recommend.