Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

January 9, 2024

So far this app is working great! Very easy to use and set up and customer support has been amazing - we highly recommend it!

Natural Farmworks
Canada
6 days using the app
January 10, 2024

I am very impressed with this app and their customer support. I was able to do a Zoom call with Pam who not only walked me step-by-step through how to set up my account, but she actually did it for me in my Shopify store. They have been great to work with!

Reflexiv+ Sports Science
United States
1 day using the app
January 4, 2024

This is THE app you need. I downloaded this app in a panic after selling out a viral dress. It was so easy to install and the team members assisting behind the on site chat function were absolutely phenomenal! I had pre order up and running the same day and when i needed to re-customise some of the dates that certain products would be available, Pam talked me through it in under five minutes. If i could give this 10 stars I would.

Tokyo Foxtrot
Australia
About 24 hours using the app
March 9, 2024

Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!

Sol Babe
United States
31 minutes using the app
December 18, 2023

Great Features, Free Plan available which i like very much to test it out without direct payment. Support is great and instant. Jonathan was a great help!

Growber
Germany
About 2 months using the app
January 8, 2024

THIS is the app you're looking for to help with managing pre-orders, back in stock and coming soon items. The support is fantastic, plus the free setup call is amazingly helpful. Thank you!

MashMart
Australia
8 days using the app
January 26, 2024

I installed a couple Preorder/back in stock apps on the same day and this one seemed most intuitive to set up. I had a particular question and had an hour video setup with Jonathan who helped set up the app for my use case! We set up everything else as well and he even touched on best practices + set up my button colors :D

Batch 22 Bakery
United States
About 6 hours using the app
January 7, 2024

We have only just got set up on the app. However, the customer service is top notch and they have a great offering. The app seems to work really well. We are very excited and think this app will be a fantastic tool for us.

Quality Approach Fashion
United Kingdom
2 days using the app
December 28, 2023

It's early day for us using the app. This transition over from another app has been planned for a few months. After experiencing too many issues with our old preorder app, I moved was a must. Preorders play a big part in our business, we needed reliability. Timesact came highly recommended and the reviews speak for themselves. The customer service team have been really helpful in getting us up and running. Very pleased we finally moved to a better app to support us going forward.

Nomad the Label
Australia
2 days using the app
March 1, 2024

Excellent set-up support

A1 Gear LLC
United States
11 days using the app