Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

October 11, 2023

So far, amazing app! Well priced for all the amazing features. Support has been efficient and setup has been relatively easy for the non-tech savvy user like me.
Highly recommended.

Eekoloks Australia
Australia
7 months using the app
October 14, 2023

I'm leaving this 5 Star review not only because I like how the app was easy to navigate and set up my template, but mostly because the Timesact team were very helpful & professional in helping me with a minor issue with the widget. Thank you Rommel & Andrei for your prompt service and effective communication! I'm very happy

Gifts In Trend
Australia
18 days using the app
November 14, 2023

Jolo was wonderful to work with and helped me get my account all set up over a video call!

Let Live Pickleball
United States
5 days using the app
October 11, 2023

Great app and support! They quickly helped me install the app and gave me extra information.

Boshra
Belgium
12 months using the app
February 9, 2024

Die App funktioniert und bei Problemen hilft der Kundensupport ausgezeichnet. Rommel hat innert kürzester Zeit alle meine Anliegen bearbeitet.

#TWELVE. Streetwear
Switzerland
23 days using the app
January 26, 2024

Mit dem Starter Video-Support bekommt man einen sehr guten Überblick, was die App alles kann. Sehr nett!

Darling Clementine
Germany
About 22 hours using the app
October 4, 2023

This app is great for making your site simpler and more usable for your customers. Furthermore, the assistance service is really efficient and fast, which in my opinion is difficult to find around

dgtaleitalia
Italy
4 months using the app
November 1, 2023

Great app and has great support! Everything has been setup within a minute. Cannot recommend enough!

AddictaLash
Australia
8 days using the app
October 30, 2023

Jolo was the best support rep I've ever talked to. The first setup call they give you is free and he (in real time) edited my website theme and product pages.

Now there will be NO CONFUSION or angry emails when we do pre orders and clothing drops.

Thanks again!
- Aaron

Wit Disciples
United States
4 days using the app
April 25, 2023

Merchant in Germany here in the apparel and fashion. I have been using Timesact app since around 2 weeks now for use-cases Pre-Order and Back in Stock notifications. I am quite thorough when testing an app and I am very impressed with Timesact. Here in detail my excellent experience so far:

- The onboarding session is definitely a value-adding benefit. I allowed myself some days to test the app before having the session, so I could bring questions to the onboarding session. June was the person onboarding me - very friendly and very professional. I have a highly customized theme and for this reason I found some things that didn't work completely out-of-the-box (mainly badges and position of texts in the product and collection pages). This was solved in a couple of hours after the onboarding. 5 stars here.

- As I prepared to go-live with the Pre-Order for many products, some more little bugs were found (again, because my theme is highly customized and not because the app has issues). I used the in-app chat to report the issues and got immediate feedback on the chat from Miezty. Also extremely friendly and professional. As the issues had to be solved by development, Miezty passed the information to them. Once again, a couple of hours later I was getting an e-mail from Robert informing me that the issues were fixed. 5 stars here.

- The video tutorials are very content relevant, straight to the point and very helpful. 5 stars here.

- The app offers many use-cases (not only Pre-Order) but I find it also easy to use and easy to find our way around it. Before shooting anything to support, I usually search on the tutorials if there is anything regarding the topic I need - usually there is and my questions are answered there. 5 stars.

- I find the pricing very fair. Very flexible, especially for a small merchant like me. And especially when you are trying out Pre-Orders for the first time and you have no idea of how many you will get - you don't have to commit from the beggining with the expensive prices of some other similar apps, running the risk of paying heavily just to find out you get a couple of pre-orders. 5 stars also for the price structure.

I can only recommend this app.

Rio Martina
Germany
8 months using the app