Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

February 12, 2024

I had a great experience, Jolo supported me and walked me through all aspects of the app which made it easy for me to understand all of the functions but also how my business could use them specifically.

MNY Glassware
United Kingdom
3 months using the app
March 4, 2024

Such a great little app -- does what it says and SUBLIME support. 10/10 would recommend!

Bluecorn Candles
United States
12 months using the app
January 24, 2024

Set up was fairly straight forward. I did all my own set up and connecting then used the free call to make sure I did it all correctly. Jolo was very helpful on the call and in 15 minutes we had it all checked over and ready to go.

BowBars Archery LLC
United States
5 months using the app
March 31, 2024

Andrei went over and beyond to help me set up my pre-order functionality on the app. Really appreciate his patience, helping me to set up correct and even fixed a few glitches without me even noticing. My first experience was great. Thanks very much!

Soniva
Bermuda
20 days using the app
February 14, 2024

Very fast and efficient support from Jollo. I was able to get a 1 on 1 support session within 2 hours of using the app.

Amadeus
United Kingdom
9 months using the app
February 21, 2024

App works really well and support team are fantastic, quick, responsive and I'm able to get pre orders listed on my site really quickly and easily!

Votch
United Kingdom
5 months using the app
March 7, 2024

Very versatile, customizable, and intuitive app. We needed some extra customization for an unusual variant display and before we were even sure if we'd be using this app (we are!) Robert created a quick and perfect solution. The pricing seemed like it might be confusing at first but it really makes sense and is very competitive for the functionality we get. Great instructional videos too, seems like they though of everything. Everyone I dealt with in service was proactive and helpful even over the weekend. Highly recommend!

Halcyon Yarn
United States
6 days using the app
March 18, 2024

Amazing customer support, had an issue and reached out to them via pop up chat and they solved it immediately! Thank you Team!

Ivy Vanity Company
United States
6 months using the app
February 19, 2024

I'm still learning the app, but I can see how impactful it will be for increasing sales and also for making our current customers' lives so much easier! The in-person walk through with Jolo - was amazing! No one does in-person anymore, so this added touch goes along way toward increasing my confidence in using the app as well as leaving me with a very positive feeling about Preorder. I can't wait to dig in and start implementing!

Deer Valley Danes
United States
16 days using the app
January 22, 2024

Amazing experience working with Jonathan! So friendly, knowledgable, and willingness to help with any and everything!

I recommend him 100x over!

Jonathan is the best!

Hanifa
United States
Almost 2 years using the app